Installing Remote Desktop on a Drake-Owned Windows Computer (How-to)

Microsoft Remote Desktop is software that provides access to Drake University's virtual apps and desktops. The Remote Desktop client should automatically be installed on your computer if you have access to any of Drake’s virtual apps and desktops. If you don’t already have the client, follow these instructions to install Remote Desktop on a Drake-owned Windows computer.
 

If you need to access Drake Virtual Apps & Desktops from a personally-owned computer, please follow the instructions at Installing Remote Desktop on a Personally-Owned Windows Computer (How-to).


Find and Launch the Company Portal

  1. Click on the Search button at the bottom of your screen.
  2. In the search bar, search for Company Portal.
  3. Click on Company Portal in the search results to open the application.
Opening the Company Portal

Install Remote Desktop

  1. Using the Search bar in the top left corner of the Company Portal, search for Remote Desktop.
  2. Click on Remote Desktop.

Searching for Remote Desktop in the Company Portal.

  1. Click Install.

Installing Remote Desktop from the Company Portal

  1. Microsoft Remote Desktop will now install.

Open Remote Desktop

  1. Click the Windows Start button or Search bar.
  2. Search for Remote Desktop.
  3. Click on Remote Desktop to launch the application.

Opening Remote Desktop from the Start menu.

NOTE: Remote Desktop Connection (pictured above) is a separate application included with Windows and can not be used to access Drake Virtual Apps & Desktops.

Once you have opened remote Desktop, you may now proceed with signing in to your Drake Microsoft account. For instructions on signing in, please reference the article Using Azure Virtual Desktops (How-to).
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Details

Article ID: 151461
Created
Fri 5/5/23 10:16 AM
Modified
Wed 12/20/23 4:24 PM

Related Services / Offerings (2)

Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Report any access issues with virtual apps or desktops.