Correcting the Panopto Recorder Upload Issue for Mac (How-to)

The default installation of the Panopto Recorder for Mac conflicts with our setup of OneDrive on Drake-owned Mac devices. As a result, recordings created with Panopto will not upload correctly when completed.

To resolve this issue, Mac users should perform the following steps AFTER installing Panopto but BEFORE creating their first recording.


1. Select Panopto Preferences

  1. Launch Panopto Recorder and select Preferences from the Panopto menu bar.

2. Designate the Recording Folder Path

  1. Select Browse button for the Recording Folder Option.

Panopto Preferences Screen

3. Select your Home Holder

  1. Select your Home folder, usually identified with your Drake ID or email and a house icon.

4. Create a Panopto Folder

  1. Create a new folder titled Panopto, and select it from the menu. Your Panopto recordings will now upload correctly on a Mac.

Details

Article ID: 50673
Created
Wed 3/21/18 9:00 AM
Modified
Tue 8/24/21 7:54 AM