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Here are the steps needed on any Drake-owned Windows computer to ensure your password reset is effective.
NOTE: Drake faculty and staff should always change their Drake password on their Drake-owned computer WHILE ON CAMPUS connected to Drake's wired network (Ethernet). After changing your Drake password, immediately update your Drake password on your other devices. Failure to do so will result in your account being temporarily locked.
After Password Reset
- Make sure your Windows computer is connected to the campus wired network (Ethernet).
- Restart your computer.
- When your computer finishes rebooting, sign in using your Drake email address and new password. After Windows has finished signing you in, your computer should prompt you to enter your new password to connect to the wireless network (eduroam). After you launch your email client (usually Microsoft Outlook), you should be prompted to enter your new password to connect to Drake's Exchange Server (aka, email server).