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Below are photos and instructions on how to use the desktop and conference phone models on campus.
NOTE: For all phones listed below, you no longer need to dial out with a 9-1 when dialing out to an external phone number, just dial the 10 digit phone number (example: 515-555-5555) for off-campus calls and the 4 digit extension for on-campus calls.
- To transfer calls from one Drake extension to another, you will have to search for the name associated with the extension (ex. John Doe)
- To transfer a phone call to an outside number you will need to include +1 when adding the number (ex. +1555-555-5555)
Poly CCX 500
![Photo of a Poly CCX 500 Phone](https://drake.teamdynamix.com/TDPortal/Images/Viewer?fileName=4ee05aeb-b594-4b45-9190-865f59880553.png)
How to Sign In to Your Phone
- Select Sign In.
- Enter your email and password.
- Select Sign In.
Sign In Using a Web Browser
- Select Sign In.
- Select Sign in from another device.
- In a web browser, enter the provided URL.
- Enter the code.
- Sign in to your Microsoft account.
Dial a Phone Number
- Pick up the handset or press the headset or speakerphone icon on the phone.
- Select Make a Call .
- Select Dialpad.
- Enter a phone number.
- Select Call.
Transfer a Call
- In a call, select More Options .
- Select Transfer.
- The call is placed on hold.
- Select Transfer now.
- Search for and select a contact.
- The call transfers to the selected contact.
Schedule a Meeting
- Select Schedule Meeting.
- Enter the meeting information.
- To add participants, select Add participants.
- Search for a contact, select the contact, and select Submit.
- To schedule the meeting, select Submit.
- Watch a tutorial on using the Poly CCX 500 phone:
Polycom Trio Conference Phone
![Polycom Trio Telephone](https://drake.teamdynamix.com/TDPortal/Images/Viewer?fileName=59389d47-166a-4be6-829b-5ca9d961975d.jpg)
Watch a tutorial on using the Polycom Trio: