Search26 Results
- Services
- Student Services Center
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
- Services
- Student Services Center
Campus key request for any Drake student, faculty or staff member
- Services
- Information Technology Services (ITS)
- Administrative Applications
Troubleshoot issues with payments made through Touchnet, Drake's online payment system.
- Services
- Information Technology Services (ITS)
- Microsoft Teams & File Storage
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
- Services
- Information Technology Services (ITS)
- Administrative Applications
- ProcessMaker
Use this service to report an issue with ProcessMaker.
- Services
- Information Technology Services (ITS)
- Administrative Applications
- ProcessMaker
Use this service to request changes to an existing task or process using ProcessMaker. (Faculty/Staff only)
- Services
- Information Technology Services (ITS)
- Teaching & Learning
Copy Panopto videos from another professor's course. (Faculty/Staff only)
- Services
- Information Technology Services (ITS)
- Information Security
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
- Services
- Information Technology Services (ITS)
- Computers & Software
Report any access issues with virtual apps or desktops.
- Services
- Information Technology Services (ITS)
- Administrative Applications
Request access for the various reports within Touchnet. (Faculty/Staff only)
- Services
- Information Technology Services (ITS)
- Printing
Allow a user who needs to print on behalf of others to charge their printing to the appropriate FOAPAL. (Faculty/Staff only)
- Services
- Information Technology Services (ITS)
- Computers & Software
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
- Services
- Information Technology Services (ITS)
- Administrative Applications
Report an issue with Single Sign-On (SSO).
- Services
- Information Technology Services (ITS)
- Blackboard Learn
Request conversion of a Word-formatted assessment into a Blackboard Learn test. (Faculty/Staff only)
- Services
- Information Technology Services (ITS)
- Administrative Applications
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)