Wireless Network Issue

Wireless access to the Drake network is provided in most locations across campus. Report any problems accessing the eduroam wireless network, including wireless coverage issues or poor performance.

What to Expect

You will be contacted by an ITS staff member to discuss your issue.


In order to report a wireless performance issue you will need to provide the following information:

  • Location of issue - building and room number
  • Time the issue occurred
  • Wireless network being accessed
  • Type of device being used (Mac, PC, mobile device)
  • A description of the problem