Printing Account Issue

Request printer account assistance with issues including insufficient funds or balance or charging problems. Not for requesting printing refunds. For assistance with printing refunds, please see the article Requesting a Printing Refund (How-to), linked to the right.

What to Expect

An ITS staff member will contact you with any questions or to let you know when the issue has been resolved.


In order to report a printing account issue you will need to provide the following information depending on your campus role:

  • What kind of issue are you having?
  • What balance should be showing in your account? (for students)
  • Are the correct FOAPALS showing on your account? (for faculty/staff)



Request Service


Fri 11/3/17 2:55 PM
Tue 11/7/17 10:33 AM