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My Recently Visited Services

Blackboard course merge requests are used to copy all student enrollment from two or more courses into a “parent” course to avoid having to replicate and update the same content across multiple courses offered in the same semester. (Faculty/Staff only)

Request the purchase of a Drake-owned computer. (Faculty/Staff only)

Request a file to be placed on or retrieved from the Banner system. (Faculty/Staff only)

Request to remotely install software to a lab, department, or individual Drake-owned computer(s). (Faculty/Staff only)

Submit a request to start the process of evaluating a potential technology project or enhancement. (Faculty/staff only)

Request assistance troubleshooting software failures, configuration issues, and error messages.

Request a new Drake-owned cell phone or make changes to an existing cell phone plan. (Faculty/Staff only)

Push of new or existing iOS apps to iPads enrolled in JAMF. (Faculty/Staff only)

Schedule a consultation to discuss live stream production for an event. (Faculty/Staff only)

Request a permanent merge of two Banner/DUSIS ID numbers and all data associated with them. (Faculty/Staff only)

Report any issue(s) you may be having with housing placement.

Report any issue(s) you may be having with Banner/DUSIS. (Faculty/Staff only)

Request set up or assistance with a scheduled Banner cron job. (Faculty/Staff only)

Report any issues downloading software from the E-Academy area of blueView.

Fix errors or difficulties with printing from your computer.

Report any errors or issues encountered while using Blackboard.

This service is for the content owner (instructor) to request sharing/copying of their Blackboard course content into another instructor's Blackboard course. (Faculty/Staff only)

Request assistance with getting a Virtual Private Network (VPN) connection to have encrypted remote access to the Drake network. (Faculty/Staff only)

Request printer account assistance with issues including insufficient funds or balance or charging problems. Not for requesting printing refunds.

A request to transfer media assets from one format to another. (Faculty/Staff only)

Report any access issues with Slate. (Faculty/Staff only)

Request training in order to receive access to make changes to a portion of the Drake University website. (Faculty/Staff only)

Request assistance with any issues you are encountering with OneDrive storage. (Faculty/Staff only)

Drake University provides printing services through LRI supported printers and devices. All printing support will be addressed at user and device level to ensure proper diagnosis and resolution of the issue.

Request assistance with configuring VPN access to the Drake network. This allows a user a to access the internal Drake network from off-campus. (Faculty/Staff only)