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My Recently Visited Services

Move an office telephone from one location to another on campus. (Faculty/Staff only)

Request a file to be placed on or retrieved from the Banner system. (Faculty/Staff only)

Request a new Drake-owned cell phone or make changes to an existing cell phone plan. (Faculty/Staff only)

Report any problems accessing the wireless network, including wireless coverage issues or poor performance.

Submit a request to start the process of evaluating a potential technology project or enhancement. (Faculty/staff only)

Blackboard course merge requests are used to copy all student enrollment from two or more courses into a “parent” course to avoid having to replicate and update the same content across multiple courses offered in the same semester. (Faculty/Staff only)

Request assistance with any issues you are encountering with OneDrive storage. (Faculty/Staff only)

Drake University provides printing services through LRI supported printers and devices. All printing support will be addressed at user and device level to ensure proper diagnosis and resolution of the issue.

Request a new campus digital sign. (Faculty/Staff only)

Report any issue you may be having with meal plan selection.

Request to change the ownership of an email service account due to someone leaving or changing roles. (Faculty/Staff only)

Request for changes to an existing email distribution group to add or remove addresses, update responsible party or individual, and adjust permissions. (Faculty/Staff only)

Fix errors or difficulties with printing from your computer.

Report any problems sending or receiving messages with a Drake email account.

Report permissions changes that need to be made on existing shared file storage.

This service is used to order data extracts from the Banner/DUSIS database. (Faculty/Staff only)

Use this service to notify ITS if you're unable to log into blueView.

Report any issue(s) you may be having with Banner/DUSIS. (Faculty/Staff only)

Report any issues with office telephones. (Faculty/Staff only)

Information on registration of connected devices to the Drake wired network including requests for related services.

Request assistance from ITS staff to install printer driver and software packages on a computer.

General schedule-able classroom repair for Brad's group.

Request assistance installing software on your Drake-owned computer. (Faculty/Staff only)

Blackboard consultations are available to faculty, adjunct instructors, and staff seeking to learn more about the tools for course development offered within Blackboard. (Faculty/Staff only)

Report any issues downloading software from the E-Academy area of blueView.