My Recently Visited Services

Report any problems accessing the wireless network, including wireless coverage issues or poor performance.

Report access issue with Virtual EMS, Drake's online room scheduling system. (Faculty/Staff only)

Blackboard consultations or training requests are available to individual faculty, adjunct instructors, groups of faculty, and staff seeking to learn about the tools for development offered within Blackboard. (Faculty/Staff only)

Request the purchase of a Drake-owned computer. (Faculty/Staff only)

Have your computer checked out and cleared of viruses or malware infections.

Report any issue(s) you may be having with Banner/DUSIS. (Faculty/Staff only)

Request assistance with getting a Virtual Private Network (VPN) connection to have encrypted remote access to the Drake network. (Faculty/Staff only)

Schedule a consultation to discuss Qualtrics use.

Report any issue(s) you may be having with housing placement.

Instructors can request to have users added to or removed from their Blackboard course. (Faculty/Staff only)

Report any errors or issues encountered while using Blackboard.

Configure voicemail to be re-directed to your email as a sound file attachment. (Faculty/Staff only)

Report any problems accessing data using Drake provided storage systems.

Request a consultation to expand the wired network to a new location. (Faculty/Staff only)

Fix errors or difficulties with printing from your computer.

This service is used to assist Drake Card users having problems printing due to funds.

Request for a Drake-owned computer to be installed, moved from one location to another, or transferred to another user. (Faculty/Staff only)

Report any email you receive that you think might be a phishing attempt.

Schedule a consultation to investigate adoption of a technology that we currently don't have on campus. (Faculty/Staff only)

Upgrade the operating system (OS) on your Drake-issued to computer to a newer major version. (Faculty/Staff only)

Request pricing and/or purchase Adobe software licenses. (Faculty/Staff only)

Request changes to Banner/Drake University Student Information System (DUSIS) forms access. (Faculty/Staff only)

Information on registration of connected devices to the Drake wired network including requests for related services.

Report an issue you are experiencing with the myDrake portal.

Report any issues you may be having with MyDUSIS.