My Recently Visited Services
Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Notify ITS of international travel or make other account-/security-related requests.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report any errors or issues encountered while using Blackboard Learn Ultra and its associated systems.
Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report an issue with a faculty WordPress website. (Faculty/Staff only)
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Troubleshoot issues with payments made through Touchnet, Drake's online payment system.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Use this service to request wired, wireless, or remote access to the campus network.
Request the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)
Report an issue with Drake-supported devices or software, including virus mitigation.
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)