My Recently Visited Services

Report any problems accessing the wireless network, including wireless coverage issues or poor performance.

Report access issue with Virtual EMS, Drake's online room scheduling system. (Faculty/Staff only)

Blackboard consultations or training requests are available to individual faculty, adjunct instructors, groups of faculty, and staff seeking to learn about the tools for development offered within Blackboard. (Faculty/Staff only)

Request the purchase of a Drake-owned computer. (Faculty/Staff only)

Have your computer checked out and cleared of viruses or malware infections.

Report any issue(s) you may be having with Banner/DUSIS. (Faculty/Staff only)

Request assistance with getting a Virtual Private Network (VPN) connection to have encrypted remote access to the Drake network. (Faculty/Staff only)

Schedule a consultation to discuss Qualtrics use.

Report any issue(s) you may be having with housing placement.

Instructors can request to have users added to or removed from their Blackboard course. (Faculty/Staff only)

Report any errors or issues encountered while using Blackboard.

Request a file to be placed on or retrieved from the Banner system. (Faculty/Staff only)

Request assistance with any issues you are encountering with OneDrive storage. (Faculty/Staff only)

Report any email you receive that you think might be a phishing attempt.

Report any problems you may be having with door access.

Request to remotely install software to a lab, department, or individual Drake-owned computer(s). (Faculty/Staff only)

Report any issue you may be having with meal plan selection.

Request a permanent merge of two Banner/DUSIS ID numbers and all data associated with them. (Faculty/Staff only)

Request a new Drake-owned cell phone or make changes to an existing cell phone plan. (Faculty/Staff only)

Request set up or assistance with a scheduled Banner cron job. (Faculty/Staff only)

Schedule a consultation to investigate adoption of a technology that we currently don't have on campus. (Faculty/Staff only)

Report an issue you are experiencing with the myDrake portal.

Report any issue you may be having with the campus cash registers. (Faculty/Staff only)

Request to create an email service account to be used by groups or individuals to have an email address to use that isn't connected to a specific individual. (Faculty/Staff only)

Submit an alumni-related data request. (Faculty/Staff only)