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My Recently Visited Services

Fix errors or difficulties with printing from your computer.

Push of new or existing iOS apps to iPads enrolled in JAMF. (Faculty/Staff only)

Submit a request to start the process of evaluating a potential technology project or enhancement. (Faculty/staff only)

Move an office telephone from one location to another on campus. (Faculty/Staff only)

Request to remotely install software to a lab, department, or individual Drake-owned computer(s). (Faculty/Staff only)

Request assistance troubleshooting software failures, configuration issues, and error messages.

Report any problems accessing the wireless network, including wireless coverage issues or poor performance.

Request the purchase of a Drake-owned computer. (Faculty/Staff only)

Request a file to be placed on or retrieved from the Banner system. (Faculty/Staff only)

Request a new Drake-owned cell phone or make changes to an existing cell phone plan. (Faculty/Staff only)

Blackboard course merge requests are used to copy all student enrollment from two or more courses into a “parent” course to avoid having to replicate and update the same content across multiple courses offered in the same semester. (Faculty/Staff only)

Submit a request for access to Drake's data warehouse and reporting analytics tool. (Faculty/Staff only)

This service is for the content owner (instructor) to request sharing/copying of their Blackboard course content into another instructor's Blackboard course. (Faculty/Staff only)

Request to allow others to be calendar delegates to personal or shared calendars. Delegates are able to manage, edit, view all details, view titles and locations, and check availability. (Faculty/Staff only)

Request assistance with any issues you are encountering with OneDrive storage. (Faculty/Staff only)

Use this service to notify ITS if you're unable to log into blueView.

Report access issue with Virtual EMS, Drake's online room scheduling system. (Faculty/Staff only)

Recover a Drake email account that was deleted in the last 60 days.

Report any issues with office telephones. (Faculty/Staff only)

Report any issues you are experiencing with Raiser's Edge. (Faculty/Staff only)

Request assistance with getting a Virtual Private Network (VPN) connection to have encrypted remote access to the Drake network. (Faculty/Staff only)

Report any problems accessing the network from an existing wired connection.

Request printer account assistance with issues including insufficient funds or balance or charging problems. Not for requesting printing refunds.

Report any problems you may be having with door access.

Report any errors or issues encountered while using Blackboard.