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Email and calendar services including account changes, delegation, and the creation of email service accounts.

Services (12)

Calendar Addition

Creation of a new electronic calendar to be added to an existing email account or used independently. (Faculty/Staff only)

Calendar Delegate Request

Request to allow others to be calendar delegates to personal or shared calendars. Delegates are able to manage, edit, view all details, view titles and locations, and check availability. (Faculty/Staff only)

Calendar Issue

Report any problems using the calendaring system. (Faculty/Staff only)

Email Account Recovery

Recover a Drake email account that was deleted in the last 60 days.

Email Address Change

Change a faculty or staff email address. (HR Staff only)

Email Client Configuration

Request assistance in configuring your Drake email in Outlook, or on your Android, or iOS device.

Email Delegate Request

Request to allow others to be email delegates to personal or shared email accounts. Delegates are able to read and manage emails, send as or send on behalf of email account owner. (Faculty/Staff only)

Email Group Change

Request for changes to an existing email distribution group to add or remove addresses, update responsible party or individual, and adjust permissions. (Faculty/Staff only)

Email Group Creation

New email distribution groups can be created and used for email distribution to large or small groups of Drake email addresses. (Faculty/Staff only)

Email Issue

Report any problems sending or receiving messages with a Drake email account.

Email Service Account Ownership Change

Request to change the ownership of an email service account due to someone leaving or changing roles. (Faculty/Staff only)

Email Service Account Request

Request to create an email service account to be used by groups or individuals to have an email address to use that isn't connected to a specific individual. (Faculty/Staff only)