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Virus/Malware Removal

Malware is software designed to damage or disable computers and steal personal information. Malware includes viruses, spyware, and adware. If your computer is behaving strangely and you suspect it may have been infected, you can have an ITS staff member examine your computer and clear it of any viruses or malware infections.

What to Expect

An ITS campus technician will contact you within 1-4 hours to schedule a time to have your computer checked out. Full virus and malware scans are time-consuming. The technician will need to have your computer for a full day to complete the work.