Drake employees, faculty, and students can use Microsoft Copilot Chat within Drake's Microsoft 365 environment for general help with Workday processes, terminology, navigation, and common tasks.
Important: AI-generated responses may be inaccurate or incomplete. Verify important information in Workday and official university resources. Use Copilot Chat only within Drake's Microsoft 365 environment and do not enter sensitive personal information.
Access Copilot Chat
- Sign in to myDrake using your Drake login.
- Select the Microsoft 365 app launcher, also called the waffle, in the upper-left corner.
- Select Copilot.
Ask a Workday Question
In Copilot, describe the task you're trying to complete. For a more useful response, include:
- The specific task or process you need help with
- Your role, such as employee, manager, or student
- An error message or issue you're encountering, without including sensitive information
Example Prompts:
- Where do I find an expense report I started and saved?
- I'm a manager. How do I approve an employee's time entry?
- How do I request time off in Workday?
- Where can I find my W-2 in Workday?
- What does this Workday inbox task mean?
- How do I fix a Payment Election Missing error in Workday?
- What is a business object in Workday?
Protect sensitive information. Do not enter Social Security numbers, bank account numbers, passwords, or other sensitive personal information. Provide only the information necessary to describe the issue.
What Copilot Can and Cannot Do
Copilot can:
- Explain general Workday terms and processes
- Provide general navigation guidance and step-by-step instructions
- Help you clarify an error message or determine what to review next
Copilot cannot:
- Access your Workday account or view your transactions
- Complete, submit, approve, or change a Workday transaction for you
- Replace official Workday training, job aids, or guidance from a Drake support team
Get Additional Help
If Copilot doesn't provide the information you need: