Installing Windows App on a Mac Computer (How-to)

Windows App (formerly Microsoft Remote Desktop) is software that provides access to Drake’s virtual applications and desktops. Follow these instructions to install Remote Desktop on a Mac computer. 

1. Install Windows App

Select whether you are using a Drake or personally-owned device below:

• Drake-owned Mac
• Personally-owned Mac

Drake-owned Mac

1. Open Self Service. For instructions on how to open the Self Service application, please follow the steps in the article Adding Software to your Drake-owned Mac Computer (How-to).
2. At the Self Service home page, click Applications.

3. Scroll down until you find Windows App. Click the Install button to install the software.

Personally-owned Mac

1. Open the Mac App Store.
2. In the Search text box, type in Windows App.

3. Locate Windows App in the search results. Click Get to install the software.

2. Log into Windows App

1. Locate the Windows App in the applications on your Mac and launch it.
2. At the Help us make your experience better screen, choose whether or not you would like to share usage and performance information to Microsoft by selecting Yes or Not Now.

3. At the We need to request access to your microphone and camera screen, click Continue. Granting access to your microphone and camera is optional and is not required to use Windows App.

4. At the Welcome to Windows App screen, click Skip.

5. Click on the + (plus) icon in the top right corner of the Windows App window and select Add Work or School Account.

6. Sign in with your Drake email and password.

7. Once you have signed in, a list of assigned virtual applications and desktops will be displayed.