Adding Software to your Drake-owned Mac Computer (How-to)

SelfService ServicePortal software JAMF service self-service self

The Mac Self Service App is a tool for managing Drake-licensed software.

It can also be used explore what software Drake has available and you can install anything from Self Service without assistance from ITS.

How to use the Mac Self Service App

Self Service can be found by either going to the spotlight loop in the upper right and corner of desktop and searching for Self Service or by launching Self Service from the Applications folder.

Image of the self service app

Once the Mac Self Service app has launched, browse to see what's available by category or scroll to see all the options.

Once you find the software you were looking for, click Install.
You will then see the software is installing.
Once the installation is complete, Self Service will display a Reinstall message. This is an indicator that the selected software has successfully been installed.

Not all software will install and add itself to your computer's dock. All applications are, however, added to the Applications folder. Open the Applications folder, find the software and launch it.

If you need more help than Mac Self Service can offer, you can click on Additional Help.
Selecting any of the options will open the service in your default web browser.

0 reviews

Article ID: 73030

Created

Tue 3/5/19 1:01 PM

Modified

Wed 10/19/22 10:22 AM