Create a Communication Job with Banner Communication Management (How-to)
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Banner Communication Management has options to send emails using the populations and templates created in previous steps. These Communication Jobs can be one-time (sent immediately or scheduled in the future) or recurring.
1. Create a Communication Job
1. Create Job.
- Select Communications from the main menu.

- Click Create Message.
2. Create Message Details
- Create a unique Communication Job Name.
- Select the appropriate Organization from the drop-down menu.
- Select your Population Name.
- Select the Template to be used.
3. Schedule Communication
- Choose Schedule option
- Send Now will send the communication immediately upon submission.
- One Time Scheduling will send a communication one time at a specified date and time.
- Recurring Scheduling will send communications on a schedule.
NOTE: If you chose to Send Now, no further steps are required. Skip to step 6.
4. Schedule One Time Future Communication
- Choose One Time Scheduling in the Schedule section.
- Choose the Date to send the communication.
- Choose the Time to send the communication.
- Optionally, select the box next to Regenerate Population on Send to have the population regenerated prior to sending the communication.
*The option to 'regenerate population on send' is only available when the user creating the communication is utilizing a population for which they are the owner.

5. Schedule Recurring Communications
- Choose Recurring Scheduling in the Schedule section.
- Choose the Start Date to send the communication.
- If the schedule should stop after a certain period, choose End Date or Number of Occurrences.
- Set the schedule using the Daily, Weekly, or Monthly tabs.
- Optional, but recommended: Check the Regenerate Population on Send option to regenerate the population before sending.
*The option to 'regenerate population on send' is only available when the user creating the communication is utilizing a population for which they are the owner.

6. Review Message and Send
- Review the message. NOTE: Any data fields contained within the template will show with a default value.
- Click Send.

7. Check Status of Communication Job
- From the BCM home page, click Communications.
- If the communication job is a recurring message, click Communication Recurrent Messages.
- Double click on the job that you want to review, or highlight the job and click it. Open. NOTE: If you are not the owner of the job, select View All.


Details
Details
Article ID:
132100
Created
Tue 5/4/21 9:32 AM
Modified
Wed 12/10/25 4:51 PM