Need tech help? Use the search in the upper right hand corner of this site, or search services or knowledge base articles by category, or click the request assistance button.
Prefer to talk to support staff? Call 515-271-3001 for 24/7 phone support if you have issues using this site. Call 3002 with a classroom tech emergency.
Reporting an after hours campus wide outage? Call 515-271-3001 and select option 2.
Using Remote Support with ITS (How-to)
The support center in Carnegie Hall provides limited walk-in assistance for faculty and staff. Most issues will require scheduling an appointment.