Acessing your Proxy Account (How-To)

Students can grant access to third parties (typically parents or guardians) to view their academic information or receive communication from Drake. The instructions below show how you, a parent or guardian who has been granted access, should set up your proxy access account.

Once you've confirmed your access following the steps below, you can access your student's academic information from the Proxy Access Dashboard. See the list of options for access that students can provide to parents or guardians below: 

  • No Access – Campus Communications Only: Provides access to emails sent from Drake, including the parent newsletter
  • Student Profile: Provides access to the student’s Profile Page in Self-Service
  • Student Holds: Provides access to information regarding account holds
  • Financial Aid Status: Provides access to financial aid package and information
  • Student Grades: Provides access to a course list and midterm and final grades
  • Academic Transcript: Provides access to the student's unofficial academic transcript
  • Tax Notification 1098T: Provides access to the 1098T form

NOTE: If your student has set you up as a proxy and you don't receive your email or need your proxy password reset, please ask your student for assistance. 

NOTE: Access to academic information (Self Service) is separate from access to view your student’s account balance or make payments (Touchnet). See Logging into Touchnet as an Authorized Parent/Guardian User (How-to) for more information.

Using Proxy Access

Log Into Proxy Access

  1. Navigate to the Proxy Access login page.
  2. Enter your Username and Password that you setup for your account.
  3. Click Sign In.
  4. The use of a One-Time Password (OTP) is required for all accounts. To obtain a OTP, click Request One-Time Password.
    1. Your OTP will be sent to the email on file for your proxy account (typically your login email).
    2. NOTE* Your OTP is valid for only 10 minutes.
  5. Enter the OTP sent to your email.
  6. Click Submit.
 

Update Your Personal Information

  1. Once logged into the Proxy Access system, click Proxy Personal Information.
  2. Update your information as needed.
  3. Click Submit.
 

Change Your Password

  1. Once logged into the Proxy Access system, click Proxy Personal Information.
  2. Two emails will be sent to the email on file.
    1. One email will contain the password reset link
    2. The other email will contain the temporary password
  3. Open the URL in the email and enter the temporary password
  4. Click Submit.
  5. Enter your email address, the temporary password, and a new password.
  6. Click Submit.
 

Access Your Student's Data

  1. Once logged into the Proxy Access system, select the drop down menu next to I am a proxy for ...
  2. Choose an option from the drop down menu.
  3. To return to the main menu, click the Drake University logo in the Upper Left Corner
 
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