myDrake Issue

myDrake is the University’s web-based portal used to access information for students, faculty, staff, and parents. Use this service to notify ITS if you're unable to log into myDrake or encounter other issues.

What to Expect

An ITS staff member will contact you with any questions or to let you know when the issue has been resolved.

Requirements

In order to report an issue, please provide the following information:

  • Page on which the issue occurred
  • Error message received (if applicable)
  • Device type (Windows or Mac computer, mobile device, etc.)
  • Browser type (Internet Explorer, Chrome, etc.)
  • Browser version (if known)