Service Search

Banner Issue

Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)

Banner Third-Party Services Issue

Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)

Blackboard Learn Ultra Issue

Report any errors or issues encountered while using Blackboard Learn Ultra and its associated systems.

Calling/Phone Issue

Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)

Computer/Peripheral/Software Issue

Report an issue with Drake-supported devices or software, including virus mitigation.

Email/Calendar Issue

Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.

Faculty WordPress Website Issue

Report an issue with a faculty WordPress website. (Faculty/Staff only)

Microsoft Teams/File Storage Issue

Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)

myDrake/Self Service/Internal Site Issue

Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.

Network Issue

Use this service to report any problems with wired, wireless, or remote access to the campus network.

Online Course Issue

Meet with an instructional technologist for assistance with a technical issue.

Panopto Issue

Report any errors or issues encountered while using Panopto.

Printing Issue

Report difficulties with printing from your computer.

Raiser's Edge Issue

Report issues you're experiencing with Raiser's Edge. (Faculty/Staff only)

Single Sign-On (SSO) Issue

Report an issue with Single Sign-On (SSO).

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