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Request pricing and/or purchase Adobe software licenses. (Faculty/Staff only)

Request a new audio conferencing number or make changes to an existing number. (Faculty/Staff only)

Request an update to an ePrint distribution list. (Faculty/Staff only)

Report an issue with uploading a report into ePrint. (Faculty/Staff only)

Report any issues with processing Banner electronic and paper transcripts. (Faculty/Staff only)

Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)

Report any issues with Banner Workflow. (Faculty/Staff only)

Request a permanent merge of two Banner/DUSIS ID numbers and all data associated with them. (Faculty/Staff only)

Request a file to be placed on or retrieved from the Banner system. (Faculty/Staff only)

Request set up or assistance with a scheduled Banner cron job. (Faculty/Staff only)

Request a Banner/DUSIS patch or upgrade needed prior to the next scheduled upgrade window. (Faculty/Staff only)

Request changes to Banner/Drake University Student Information System (DUSIS) forms access. (Faculty/Staff only)

Report any errors or issues encountered while using Blackboard.

Request a custom Blackboard course site for an individual or a group. (Faculty/Staff only)

Request changes to the Business Intelligence (Drake BI) portal. (Faculty/Staff only)