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Services or Offerings?
Request a new audio conferencing number or make changes to an existing number. (Faculty/Staff only)

Request an update to an ePrint distribution list. (Faculty/Staff only)

Report an issue with uploading a report into ePrint. (Faculty/Staff only)

Report any issues with processing Banner electronic and paper transcripts. (Faculty/Staff only)

Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)

Report any issues with Banner Workflow. (Faculty/Staff only)

This service is used to order data extracts from the Banner/DUSIS database. (Faculty/Staff only)

Request a permanent merge of two Banner/DUSIS ID numbers and all data associated with them. (Faculty/Staff only)

Request a file to be placed on or retrieved from the Banner system. (Faculty/Staff only)

Report any issue(s) you may be having with Banner/DUSIS. (Faculty/Staff only)

Request set up or assistance with a scheduled Banner cron job. (Faculty/Staff only)

Request a Banner/DUSIS patch or upgrade needed prior to the next scheduled upgrade window. (Faculty/Staff only)

Request changes to Banner/Drake University Student Information System (DUSIS) forms access. (Faculty/Staff only)

Report any errors or issues encountered while using Blackboard Learn Ultra.

Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)