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Services or Offerings?
Calling/Phone Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Calling & Voicemail
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Computer/Peripheral/Software Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Report an issue with Drake-supported devices or software, including virus mitigation.
Microsoft Teams/File Storage Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Microsoft Teams & File Storage
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Microsoft Teams/File Storage Request
  1. Services
  2. Information Technology Services (ITS)
  3. Microsoft Teams & File Storage
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Software Request
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Request a software download, installation, price quote, or purchase.
Video Conferencing Consultation
  1. Services
  2. Information Technology Services (ITS)
  3. Digital Signage & Multimedia
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Video Conferencing Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Digital Signage & Multimedia
Report any issues accessing or using video conferencing.