Accessing Windows Lab Computers from Off-Campus (How-to)

If you are on campus you can go directly to and follow the directions from this step 3. If you are using a Mac and on campus, you may need to install Microsoft Remote Desktop from the app store. If you are attempting to use Citrix Workspace and do not see "Computer Labs" as an app option, your instructor must make a request to have your account added for this access. 

1. Search for Citrix from your start menu. 

  1. Launch the Citrix Workspace once found, and log in with your Drake credentials.
  2. If you have not yet installed Citrix Workspace on your computer or if you need to Add Your Account to the workspace, follow these directions.

2. Launch the Computer Labs portal. 

  1. Select the APPS area.
  2. Then click on Computer Labs.
    • If you do not see Computer Labs as an option, your instructor must request access on your behalf. 
image of citrix workspace

3. Access the Computer Labs portal.

  1. Once the app has launched or if you are on campus and have navigated directly to the URL, you will see a list of labs. This example is showing Olin 118 which is a Windows lab. 
  2. You will see a list of available computers. The list is randomized and will be in a different order each time you access. Click the Connect button next to the computer you want to choose.

Image of labstats portal

4. Download the remote connector

  1. When you click the Connect button a window will open prompting you to download a small file, click the Download button. 

image of the download button

5. Open the .RDP file

Locate the .RDP file that you just downloaded. Notice the syntax of the file name. The file you download will be similar.

Image of rdp file

6. Authenticate against the remote computer

  1. A window will open prompting you to authenticate against the remote computer. In this example, using Citrix, my authenticated credentials were passed off to the remote connection. If you are accessing directly you may have to provide your Drake credentials. Input your nine digit Drake ID number if prompted. 
  2. Enter your current Drake Password.
  3. You may be prompted to prompted one more time to verify the connection, if prompted, click the Connect button.
  4. You will now be successfully logged into the remote computer. You can now access the installed applications as if you were in the lab.

    Windows promptimage of rdp remote connection verification

6. Log out of a remote session

When you are finished with your remote session, you must fully disconnect from the computer to allow others to connect.

  1. Go to the Windows start menu.
  2. Select the logged in user icon.
  3. Click Sign out.

Following these final steps will ensure that you are logged out of the computer and end the session.

image of sign out options


Article ID: 116144
Mon 9/14/20 2:11 PM
Mon 7/25/22 9:21 AM