Requesting a Printing Refund (How-to)

1. Open a web browser and go to print.drake.edu.

1. In the Username field, type in your Drake email address or ID number.
2. In the Password field, type in your password.
3. Click Log in.

1. Click Recent Print Jobs on the left-side column.

1. Locate the print job that you want to have refunded.
2. Click on the request refund link.

1. Under Refund Amount, select whether you wish to receive a full or partial refund. (Provide the requested amount for partial refunds.)
2. Give a specific reason for requesting the refund.
3. Click Send to submit the request.

4. After submitting the request, you will then see a message letting you know your refund request has been submitted.

If you are having trouble requesting your refund, email Student Services.

For account balance issues or information, contact the Student Services Center or log into eAccounts to view your balance and account activity.

For PaperCut website issues contact Drake Support Center at service.drake.edu/its or call them at 515-271-3001.