Student Technology Resources

Information on connecting with student technology at Drake, whether you're new to campus or not. Start with this short YouTube video, and find more in-depth information below.

Password: Every two years you’ll receive an email from ITS prompting you to change your password through Drake's Password Manager to keep your information safe. Make sure you set up recovery options; this allows you to reset your password without waiting for ITS to intervene. If you don't change your password when prompted, you'll be locked out of Drake systems until you do.

This password guide will help you easily make the change. Along with your Drake email address, you'll use your password to log into most campus systems.

Drake ID: This nine-digit number is your unique identification in the campus information system. Although you can log into a couple systems using your Drake ID number, most require you to use your Drake email address.

All Drake students have official email accounts through Microsoft Outlook with addresses typically in the format firstname.lastname@drake.edu. Your Drake email is an official method of campus communication. Email is accessible from myDrake as well as Outlook online, the desktop application, and mobile apps. Additionally, your Drake email address will be your username to log into most campus systems. Want to set up Drake email on your cell phone? See Email and Calendar guides.

For security purposes, an external email label is added to most emails that come from outside the drake.edu domain. To learn more see External Email Label (FAQ).

You have access to your Drake email account while you're a student and for three years after you graduate. After that, login using your Drake ID number@drake.edu (example: 123456789@drake.edu) as your username for Drake systems. See Signing in to Microsoft-connected systems (How-to) for login instructions.

Self Service provides you with information on courses and financial aid, allows you to register for classes, view your course schedule, drop and add courses, update your personal information, and more. Access Self Service from the myDrake portal. Learn more in these Self Service for Students guides.

myDrake is our campus portal, available at my.drake.edu. See Signing in to Microsoft-connected systems (How-to) for login instructions. myDrake provides links to many other applications and sites with information about life on campus and access to the campus functions you need on a regular basis, including Self Service, email, Blackboard, document sharing, and other key systems.

Drake requires the use of multi-factor authentication (MFA) on key systems to ensure sensitive information is kept safe. It pairs something you know (your username and password) with something you have (a phone or mobile device) to perform a secure login. Learn more in the Using Multi-factor Authentication (FAQ).

ITS Service Portal: Browse this ITS service portal to learn about technology services available, view how-to technology guides in the knowledge base, or get assistance. It's the best place to start if you're looking for information or help.

ITS Support Center: The Support Center provides help with passwords, general technology questions, or solving software, computer and network related problems. Bring your device to the Support Center in lower level Carnegie Hall for walk-in assistance, or call 515-271-3001 and select option 2 to speak with a Student Tech.

Want ITS to text you outage notifications? First, make sure you're signed up to receive Bulldog Alerts by text by following the Bulldog Alerts Settings instructions. Then opt in for ITS messages by texting DrakeITSAlerts to phone number 226787.

On Instagram? Follow us @DrakeITServices

Wireless Internet access is available in all buildings on campus and some outdoor areas. Connect to the eduroam network and enter your Drake email address and password when prompted. eduroam is a global roaming educational wireless network allowing you to connect securely using your Drake credentials when you visit any of the thousands of eduroam-connected instutitions worldwide. Learn more at Connecting to the eduroam Wireless Network (How-to). Students are entitled to five device registrations on the eduroam wireless network.

Having issues connecting on campus? Let ITS know by reporting a Network Issue.

Software: All students are eligible for free Microsoft Office (Word, Excel, and PowerPoint) for Mac or Windows. Learn more at Available Software Downloads (FAQ).

File Storage: Students can store up to 5 terabytes of data in OneDrive, Drake’s cloud storage solution. Log into OneDrive using your Drake email address or connect via myDrake to store documents and share with others on campus or beyond.

To connect your gaming console, smart TV, or streaming device in your residence hall room, visit the device registration portal at https://registeradevice.drake.edu/ and follow the onscreen instructions. Then connect your device to the DUEntertainment network or a wired network port in your room. Students can connect up to 10 devices on DUEntertainment.

See Connecting a Game Console, Smart TV, or Streaming Device to the Drake Network (How-to) for additional information. If you live in the residence halls and want a wired connection, please submit a Network Request.

Blackboard Ultra is the online learning management system (LMS) used by Drake. To learn more about how to use it, visit these Blackboard Ultra guides.

Students can upload their documents to the campus virtual queue and print at a variety of locations across campus. Full time students receive a $20 printing credit each semester (unused credit expires at the end of each semester). More information can be found in the Student Printing guides.