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This service is used to assist Drake Card users having problems printing due to funds.

Request copy/print card(s) that allows a person (or people) who uses a service account to copy or print from a service account and have it charged to the appropriate account. (Faculty/Staff only)

Request assistance from ITS staff to install printer driver and software packages on a computer.

Allow a user who needs to print on behalf of others to charge their printing to the appropriate FOAPAL. (Faculty/Staff only)

Fix errors or difficulties with printing from your computer.

Drake University provides printing services through LRI supported printers and devices. All printing support will be addressed at user and device level to ensure proper diagnosis and resolution of the issue.