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    Services or Offerings?
    Blackboard Ultra Issue
    1. Services
    2. Information Technology Services (ITS)
    3. Blackboard
    Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
    Blackboard Ultra Request
    1. Services
    2. Information Technology Services (ITS)
    3. Blackboard
    Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
    Online Course Issue
    1. Services
    2. Drake Online & Continuing Education
    Meet with an instructional technologist for assistance with a technical issue.
    Online Course Request
    1. Services
    2. Drake Online & Continuing Education
    Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
    Video Conferencing Consultation
    1. Services
    2. Information Technology Services (ITS)
    3. Digital Signage & Multimedia
    Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
    Video Conferencing Issue
    1. Services
    2. Information Technology Services (ITS)
    3. Digital Signage & Multimedia
    Report any issues accessing or using video conferencing.
    Word to Blackboard Assessment Conversion
    1. Services
    2. Information Technology Services (ITS)
    3. Blackboard
    Request conversion of a Word-formatted assessment into a Blackboard test. (Faculty/Staff only)