Zoom Issue

Zoom is a product that allows for synchronous internet-based academic communications. Use this service to notify ITS if you're unable to access Zoom or encounter other issues using it.

What to Expect

An ITS staff member will contact you with any follow up questions or to schedule a time to assist you.


In order to request assistance you will need to provide the following information:

  • Description of the issue
  • What are you attempting to accomplish via Zoom?
  • What device are you using to access Zoom? (Mac, PC, phone)