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Services or Offerings?
Report any issues with the Drake Business Intelligence portal (Drake BI) including Drake BI reporting. (Faculty/Staff only)

This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)

Request access or report changes for the Business Intelligence (Drake BI) portal. (Faculty/Staff only)

The Drake Card system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.

Request adjustments to card access lists (Designated list approvers only)

Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)

Troubleshoot issues with payments made through Touchnet, Drake's online payment system.

Campus key request for any Drake student, faculty or staff member

Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.

Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)

Request that a hardware component of a Drake-owned computer be repaired or replaced. (Faculty/Staff only)

Request a new Drake-owned cell phone or make changes to an existing cell phone plan. (Faculty/Staff only)

Request for a Drake-owned computer to be installed, moved from one location to another, or transferred to another user. (Faculty/Staff only)

Report access issue with Virtual EMS, Drake's online room scheduling system. (Faculty/Staff only)

Request removal of Drake-owned computer equipment that is no longer in use. (Faculty/Staff only)