Single sign-on (SSO) is an authentication process allowing a user to access multiple applications with one set of login credentials. With SSO, a user logs in once and gains access to different applications, without the need to re-enter log-in credentials at each application. Use this service to report an issue with logging into an application using SSO.
Note: If you're experiencing login issues related to a password or MFA, use the Account/Security Issue service.
What to Expect
An ITS staff member will respond within 2 business days.
Requirements
Please provide the following information when you report the issue:
- The site you're accessing
- The URL of the page
- Error messages you're getting
- Device type (Windows or Mac computer, mobile device, etc.)
- Browser type (Internet Explorer, Chrome, etc.)