Search15 Results

Services or Offerings?
Request the purchase of a Drake-owned computer. (Faculty/Staff only)

Request for a Drake-owned computer to be installed, moved from one location to another, or transferred to another user. (Faculty/Staff only)

Request that a hardware component of a Drake-owned computer be repaired or replaced. (Faculty/Staff only)

Request removal of Drake-owned computer equipment that is no longer in use. (Faculty/Staff only)

Request assistance with the installation of a computer accessory or peripheral, such as a computer monitor, scanning device, or external hard drive on a Drake-owned computer. (Faculty/Staff only)

Engage a campus technician for assistance in selecting and obtaining a quote for non-standard computers, peripherals, or other information technology equipment. (Faculty/Staff only)

Have your computer checked out and cleared of viruses or malware infections.

Report an issue with the laptop kiosk or checkout computers.

Fix errors or difficulties with printing from your computer.

Get assistance with setting up wireless network access on a computer or mobile device or repairing an existing set-up.

Request assistance with getting a Virtual Private Network (VPN) connection to have encrypted remote access to the Drake network. (Faculty/Staff only)

Information on registration of connected devices to the Drake wired network including requests for related services.

Report access issue with Virtual EMS, Drake's online room scheduling system. (Faculty/Staff only)

Report an issue you are experiencing with the myDrake portal.

Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)