Computer/Peripheral Request

Drake Information Technology Services coordinates the purchase of Drake-owned and ITS-supported devices. Engage an ITS staff member for assistance with the following types of requests:

  • Obtain quotes, purchasing, and installing computers, peripherals, or other information technology equipment for computer labs or employees. ITS recommends a set of standard computers and peripheral equipment. Please review the related article, Computer Purchasing Guidelines and Standard Computer Models (FAQ).
  • Move existing ITS equipment from one location to another.
  • Reassign computers, peripherals, or other information technology equipment from a departing employee to a new incoming employee. This may include reinstalling software.
  • Decommission or return older equipment that is out of scope or no longer works well.

To reassign a computer to a different user, it must meet the following minimum specifications:

  • Less than five years old
  • Minimum 4GB RAM, preferably 8GB
  • i Series processor or newer
  • Minimum 120GB hard drive and at least 50GB free space, preferably a solid state drive
  • At least a 10/100 Ethernet connection, preferably 10/100/1000

See also this policy: Required Return of Drake-Owned Technology

What to Expect

An ITS staff member will respond to you within 2 business days.

Requirements

In order to request assistance you will need to provide the following information:

  • What type of request are you making?
  • Is this for yourself, someone else, or a campus lab?
  • Current and future user
  • Location information
  • Computers or Peripherals
    • Indicate whether it is a quote, purchase, installation, move, or decommission.
    • What type of device?
    • New or replacement device?
    • Is assistance needed to transfer files?
    • Network and power requirements
  • Computer purchases: Complete and attach the "ITS Order Form.slxs" file (linked to this page).

NOTE: Purchases require budget office manager (BOM) approval (for accounting purposes) and a designated FOAPAL. We will not place orders without budgetary approval.

 
Request Service

Details

Service ID: 16656
Created
Tue 12/13/16 1:33 PM
Modified
Thu 3/31/22 2:01 PM