Drake Information Technology Services coordinates the purchase of Drake-owned and ITS-supported devices. Engage an ITS staff member for assistance with the following types of requests:
- Obtain quotes, purchasing, and installing computers, peripherals, or other information technology equipment for computer labs or employees. ITS recommends a set of standard computers and peripheral equipment. Please review the related article, Computer Purchasing Guidelines and Standard Computer Models (FAQ).
- Move existing ITS equipment from one location to another.
- Reassign computers, peripherals, or other information technology equipment from a departing employee to a new incoming employee. This may include reinstalling software.
- Request extended checkout of a kiosk laptop.
- Decommission or return older equipment that is out of scope or no longer works well.
To reassign a computer to a different user, it must meet the following minimum specifications:
- Less than five years old
- Minimum 4GB RAM, preferably 8GB
- i Series processor or newer
- Minimum 120GB hard drive and at least 50GB free space, preferably a solid state drive
- At least a 10/100 Ethernet connection, preferably 10/100/1000
See also this policy: Required Return of Drake-Owned Technology
What to Expect
An ITS staff member will respond to you within 2 business days.
Requirements
In order to request assistance you will need to provide the following information:
- What type of request are you making?
- Is this for yourself, someone else, or a campus lab?
- Current and future user
- Location information
- Computers or Peripherals
- Indicate whether it is a quote, purchase, installation, move, or decommission.
- What type of device?
- New or replacement device?
- Is assistance needed to transfer files?
- Network and power requirements
- Computer purchases: Complete and attach the "ITS Order Form.xlsx" file (linked to this page).
NOTE: Purchases require budget office manager (BOM) approval (for accounting purposes) and a designated FOAPAL. We will not place orders without budgetary approval.