Technology Training Resources for Faculty & Staff

There are a wide variety of free technology training resources available to Drake faculty and staff. We've curated a list below to get you started with links to how-to guides within our IT service portal's knowledge base as well as external sources. 

Adobe Creative Suite

Going to the Help menu in the upper right corner in the Adobe Creative Suite application you're using can help you locate the menu item you're searching for, or point you in the right direction to perform a task. If that's not enough, here are some additional resources:

Banner

Banner is Drake's Enterprise Resource Planning (ERP) system and data authority. Resources are available at :

Blackboard

Blackboard is the academic and community-based learning management system (LMS) used by Drake. In addition to the resources below, you can request assistance by submitting a Blackboard Consultation request or one of the other Blackboard services.

Digital Safety

ITS sends out regular simulated phishing attacks to empower faculty and staff to protect personal and campus data, and can provide individual training. In addition, here are some good resources:

Email & Calendars

Drake uses Microsoft Outlook for email and calendars. Going to the Help menu within Outlook is a good place to start. If you begin typing a word, you'll get an arrow pointing to the menu item or a link to a tutorial on how to perform the task. Additional resources are available at:

Eventbrite

Drake uses Eventbrite as its tool for online registration and payment of event fees. Need to set up an account? Complete the Eventbrite user form. Once you've got an account, here are some helpful resources.

Microsoft Office

Going to the Help menu within the Microsoft Office application you're using is a good place to start. If you begin typing a word, you'll get an arrow pointing to the menu item or a link to a tutorial on how to perform the task. Additional resources are available at:

Qualtrics

Qualtrics is a web-based survey software tool available free for use by all Drake University faculty, staff, and students.

TerminalFour (Drake website CMS)

The web content management system (CMS), TerminalFour is used to update and maintain the Drake University website at www.drake.edu. In order to receive access to make changes, users must complete training. To get started, submit a Drake Website (CMS) Training/Access request. After training, additional resources are available at:

WordPress

WordPress is the platform that Drake uses for our faculty publishing environment. It provides faculty members with a website that can be used to publish and share research interests, or information on special projects. To get started with a new site, submit a Faculty WordPress New Site Consultation request.

Details

Article ID: 55703
Created
Wed 6/13/18 9:58 AM
Modified
Thu 6/6/19 9:42 AM