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Services or Offerings?
New email distribution groups can be created and used for email distribution to large or small groups of Drake email addresses. (Faculty/Staff only)

Request your Drake email to be forwarded to a non-Drake personal email account. (Students only)

Recover a Drake email account that was deleted in the last 60 days.

Report any problems sending or receiving messages with a Drake email account.

Request assistance in configuring your Drake email in Outlook, or on your Android, or iOS device.

Request to allow others to be email delegates to personal or shared email accounts. Delegates are able to read and manage emails, send as or send on behalf of email account owner. (Faculty/Staff only)

Request to change the ownership of an email service account due to someone leaving or changing roles. (Faculty/Staff only)

Change a faculty or staff email address. (HR Staff only)

Request to create an email service account to be used by groups or individuals to have an email address to use that isn't connected to a specific individual. (Faculty/Staff only)

Request for changes to an existing email distribution group to add or remove addresses, update responsible party or individual, and adjust permissions. (Faculty/Staff only)

Report any email you receive that you think might be a phishing attempt.

Creation of a new electronic calendar to be added to an existing email account or used independently. (Faculty/Staff only)

Temporary Blackboard guest accounts can be created for special cases such as guest lectures or visiting students from another institution. (Faculty/Staff only)

Request a permanent merge of two Banner/DUSIS ID numbers and all data associated with them. (Faculty/Staff only)

Blackboard consultations or training requests are available to individual faculty, adjunct instructors, groups of faculty, and staff seeking to learn about the tools for development offered within Blackboard. (Faculty/Staff only)