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Services or Offerings?
Banner Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
  4. Banner
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Banner Request
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
  4. Banner
Use this service to request any needed changes in Banner, Workflow, or ePrint including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Banner Third-Party Services Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Blackboard Learn Ultra Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Blackboard Learn
Report any errors or issues encountered while using Blackboard Learn Ultra and its associated systems.
Business Intelligence (Drake BI) Change Request
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
  4. Business Intelligence (Drake BI)
Request access or report changes for the Business Intelligence (Drake BI) portal. (Faculty/Staff only)
Business Intelligence (Drake BI) Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
  4. Business Intelligence (Drake BI)
Report any issues with the Drake Business Intelligence portal (Drake BI) including Drake BI reporting. (Faculty/Staff only)
Panopto Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Teaching & Learning
Report any errors or issues encountered while using Panopto.
Phishing Attempt Reporting
  1. Services
  2. Information Technology Services (ITS)
  3. Information Security
Report any email you receive that you think might be a phishing attempt.
Raiser's Edge Request
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
  4. Raiser's Edge
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Slate Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
Report any access issues with Slate. (Faculty/Staff only)
Touchnet Report Request
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
Request access for the various reports within Touchnet. (Faculty/Staff only)