Getting Started with Microsoft Teams (FAQ)

Microsoft Teams is a product that combines tools and resources such as group chat, calendars and file sharing into one location using the Microsoft 365 platform. Enjoy seamless real-time collaboration, schedule small group or team meetings, post an email in a thread to keep everyone in the loop, search for public teams to collaborate on shared projects, and see past content and chat history anytime.


Teams Application Help Menu
  1. Click on the Help icon to get to help options within Teams.

Help Menu in Teams screenshot

Once you click on the menu, you'll get another menu that provides you with a few different options.

  1. Click Topics to see the full menu of help topics.

Topics Menu

This will then bring up a page with all of the training information including an option to search the help. From here, you may search for topics or watch training videos.Help Screen

 

Video training links for Microsoft Teams

Topics include organizing your team, using chat functions and working with files

https://support.office.com/en-us/article/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7?ui=en-US&rs=en-US&ad=US

Teams and Channels Support articles

Topics covered include working in teams and channels, and adding guests

https://support.office.com/en-us/article/Teams-and-channels-df38ae23-8f85-46d3-b071-cb11b9de5499

Microsoft Teams Tips

Microsoft Teams keyboard shortcuts for both Mac OS and Windows

https://support.office.com/en-us/article/keyboard-shortcuts-for-microsoft-teams-2e8e2a70-e8d8-4a19-949b-4c36dd5292d2

Microsoft Teams New Features

Find out the new features that have been added in Teams. NOTE: Not all features may be available in Drake's Teams environment.

https://support.office.com/en-us/article/What-s-new-in-Microsoft-Teams-d7092a6d-c896-424c-b362-a472d5f105de

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Details

Article ID: 69326
Created
Thu 12/20/18 2:58 PM
Modified
Mon 7/22/24 9:31 AM

Related Services / Offerings (2)

Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)