Getting Started with Microsoft Teams (FAQ)

Microsoft Teams is a product that combines tools and resources such as group chat, calendars and file sharing into one location using the Microsoft 365 platform. Enjoy seamless real-time collaboration, schedule small group or team meetings, post an email in a thread to keep everyone in the loop, search for public teams to collaborate on shared projects, and see past content and chat history anytime.


Teams Application Help Menu
  1. Click on the 3 dots icon in the top right corner of the Teams window.
  2. Select Help > Get Help.

Teams help menu

 

This will open the Microsoft Teams Help window. From here, you may browse through how-to videos, guides, and see what is new with the Microsoft Teams application.

Help Screen

 

Video training links for Microsoft Teams

Topics include organizing your team, using chat functions and working with files

https://support.office.com/en-us/article/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7?ui=en-US&rs=en-US&ad=US

Teams and Channels Support articles

Topics covered include working in teams and channels, and adding guests

https://support.office.com/en-us/article/Teams-and-channels-df38ae23-8f85-46d3-b071-cb11b9de5499

Microsoft Teams Tips

Microsoft Teams keyboard shortcuts for both Mac OS and Windows

https://support.office.com/en-us/article/keyboard-shortcuts-for-microsoft-teams-2e8e2a70-e8d8-4a19-949b-4c36dd5292d2

Microsoft Teams New Features

Find out the new features that have been added in Teams. NOTE: Not all features may be available in Drake's Teams environment.

https://support.office.com/en-us/article/What-s-new-in-Microsoft-Teams-d7092a6d-c896-424c-b362-a472d5f105de

Print Article

Related Services / Offerings (2)

Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)