Getting Started with Microsoft Teams (FAQ)

Microsoft Teams is a product that combines tools and resources such as group chat, calendars and file sharing into one location using the Office 365 platform. Enjoy seamless real-time collaboration, schedule small group or team meetings, post an email in a thread to keep everyone in the loop, search for public teams to collaborate on shared projects, and see past content and chat history anytime

Teams Application Help Menu
  1. Click on the Help icon to get to help options within Teams.

Help Menu in Teams screenshot

Once you click on the menu, you'll get another menu that provides you with a few different options.

  1. Click Topics to see the full menu of help topics.

Topics Menu

This will then bring up a page with all of the training information including an option to search the help.Help Screen

T-Bot Chat in Microsoft Teams

Within chat you can reach out to T-Bot, an automated chat bot that can answer simple questions.

  1. Search for tbot in the search bar.
  2. Select T-Bot from the People menu.
  3. Type your question in the chat window.

T-Bot Screen

Video training links for Microsoft Teams

Topics include organizing your team, using chat functions and working with files

Teams and Channels Support articles

Topics covered include working in teams and channels, and adding guests

Microsoft Teams Tips

Microsoft Teams keyboard shortcuts for both Mac OS and Windows

Microsoft Teams New Features

Find out the new features that have been added in Teams. NOTE: All features may not be available in Drake's Teams environment.

Introduction to Microsoft Teams Video

Watch an introductory video from March 2017



Article ID: 69326
Thu 12/20/18 2:58 PM
Mon 7/25/22 1:04 PM

Related Services / Offerings (2)

Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)