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Administrative Applications
Request assistance with Banner, Touchnet, SSO, Slate, Raiser's Edge, Starfish, ProcessMaker, and other campus applications.
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Banner
Services related to Banner, Drake's Enterprise Resource Planning (ERP) system or Banner WebXtender. (Faculty/Staff only)
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Business Intelligence (Drake BI)
Drake BI, the university business intelligence portal. (Faculty/Staff only)
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ProcessMaker
Issues, services, and requests relating to ProcessMaker, the University’s Business Process Automation suite. (Faculty/Staff only)
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Raiser's Edge
Drake's donor-management and alumni constituent relationship management (CRM) systems. (Faculty/Staff only)
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Services (4)
Banner Third-Party Services Issue
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Slate Issue
Report any access issues with Slate. (Faculty/Staff only)
Touchnet Issue
Troubleshoot issues with payments made through Touchnet, Drake's online payment system.
Touchnet Report Request
Request access for the various reports within Touchnet. (Faculty/Staff only)
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