 Administrative Applications

Request assistance with Banner, Touchnet, SSO, Slate, Raiser's Edge, Starfish, ProcessMaker, and other campus applications.

Categories (5)

Services related to Banner, Drake's Enterprise Resource Planning (ERP) system or Banner WebXtender. (Faculty/Staff only)

Drake BI, the university business intelligence portal. (Faculty/Staff only)

Issues, services, and requests relating to ProcessMaker, the University’s Business Process Automation suite. (Faculty/Staff only)

Drake's donor-management and alumni constituent relationship management (CRM) systems. (Faculty/Staff only)

Issues with Self Service functions including registration and timesheets.

Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)

Report an issue with Single Sign-On (SSO).

Request setup of an SSO Integration.

Report any access issues with Slate. (Faculty/Staff only)

Troubleshoot issues with payments made through Touchnet, Drake's online payment system.