Logging into Touchnet as an Authorized Parent/Guardian User (How-to)

Log in as an Authorized User

Students will need to set up authorized users if they want their parents/guardians to have access to their account. This tutorial shows an authorized user how to log in after the student has added the authorized user to their Drake Student Account.

1. Student Allows Access

Before an authorized user can log in the student must give them access to the account as seen below. For step by step instructions on providing access see Setting Up an Authorized User in Touchnet (How-to) which is linked to on the right.

Authorized User List
 

2. Access Authorization Email

The authorized user will receive an email from ebill@drake.edu.

  1. Touchnet login page link.
  2. The Username will be the email address the student provided for the authorized user.
Access Authorization Email Example
 

3. Access Information Email

Authorized user will receive an additional email from ebill@drake.edu.

  1. This email contains the temporary Password the authorized user needs to use to log into the student account along with the email received in the previous message.
 

4. Log In

Log into Touchnet by going to https://secure.touchnet.net/C20686_tsa/web/login.jsp

  1. Enter the Email address (Username) from first email received.
  2. Enter the temporary password from second email received.
  3. Click Login.
Authorized User Login Screen
 

5. Authorized User Profile Setup

  1. Enter your name and a secondary email address if you have one.
  2. Follow the steps for a Password Change.
  3. Be sure to Save when you're done making changes.
Profile Setup Screen
 

6. Success

  1. See the latest Balance on the account.
Options screen
 

Details

Article ID: 21417
Created
Thu 12/8/16 12:33 PM
Modified
Fri 9/7/18 1:31 PM