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    Lookup Category Clear Category
    Services or Offerings?
    Calling/Phone Issue
    1. Services
    2. Information Technology Services (ITS)
    3. Calling & Voicemail
    Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
    Computer/Peripheral/Software Issue
    1. Services
    2. Information Technology Services (ITS)
    3. Computers & Software
    Report an issue with Drake-supported devices or software, including virus mitigation.
    Microsoft Teams/File Storage Issue
    1. Services
    2. Information Technology Services (ITS)
    3. Microsoft Teams & File Storage
    Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
    Microsoft Teams/File Storage Request
    1. Services
    2. Information Technology Services (ITS)
    3. Microsoft Teams & File Storage
    Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
    Video Conferencing Consultation
    1. Services
    2. Information Technology Services (ITS)
    3. Digital Signage & Multimedia
    Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
    Video Conferencing Issue
    1. Services
    2. Information Technology Services (ITS)
    3. Digital Signage & Multimedia
    Report any issues accessing or using video conferencing.