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Services or Offerings?
Blackboard Learn Ultra Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Blackboard Learn
Report any errors or issues encountered while using Blackboard Learn Ultra and its associated systems.
Computer/Peripheral/Software Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Report an issue with Drake-supported devices or software, including virus mitigation.
Microsoft Teams/File Storage Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Microsoft Teams & File Storage
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Microsoft Teams/File Storage Request
  1. Services
  2. Information Technology Services (ITS)
  3. Microsoft Teams & File Storage
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Video Conferencing Consultation
  1. Services
  2. Information Technology Services (ITS)
  3. Digital Signage & Multimedia
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Video Conferencing Issue
  1. Services
  2. Information Technology Services (ITS)
  3. Digital Signage & Multimedia
Report any issues accessing or using video conferencing.