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Services or Offerings?
Blackboard Ultra Request
  1. Services
  2. Information Technology Services (ITS)
  3. Blackboard
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Computer/Peripheral Request
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Online Course Request
  1. Services
  2. Drake Online & Continuing Education
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Panopto Video Copy
  1. Services
  2. Information Technology Services (ITS)
  3. Teaching & Learning
Copy Panopto videos from another professor's course. (Faculty/Staff only)
Phone Service Request
  1. Services
  2. Information Technology Services (ITS)
  3. Calling & Voicemail
Request phone services for employees. (Faculty/Staff only)
Raiser's Edge Request
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
  4. Raiser's Edge
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Software Request
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Request a software download, installation, price quote, or purchase.
Virtual Apps/Desktop Request
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.