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Request a file to be placed on or retrieved from the Banner system. (Faculty/Staff only)

Request a Banner/DUSIS patch or upgrade needed prior to the next scheduled upgrade window. (Faculty/Staff only)

Request changes to Banner/Drake University Student Information System (DUSIS) forms access. (Faculty/Staff only)

Request to allow others to be calendar delegates to personal or shared calendars. Delegates are able to manage, edit, view all details, view titles and locations, and check availability. (Faculty/Staff only)

Request the purchase of a Drake-owned computer. (Faculty/Staff only)

Request to allow others to be email delegates to personal or shared email accounts. Delegates are able to read and manage emails, send as or send on behalf of email account owner. (Faculty/Staff only)

Request assistance with accessing MyDUSIS tools. (Faculty/Staff only)

Request copy/print card(s) that allows a person (or people) who uses a service account to copy or print from a service account and have it charged to the appropriate account. (Faculty/Staff only)

Submit an alumni-related data request. (Faculty/Staff only)

Schedule a training session and/or request access to training materials for a technology currently supported by Drake. (Faculty/Staff only)

Request a new telephone for a new or current employee. (Faculty/Staff only)

Request a consultation to expand the wired network to a new location. (Faculty/Staff only)