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    Lookup Category Clear Category
    Services or Offerings?
    Blackboard Ultra Request
    1. Services
    2. Information Technology Services (ITS)
    3. Blackboard
    Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
    Computer/Peripheral Request
    1. Services
    2. Information Technology Services (ITS)
    3. Computers & Software
    Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
    Online Course Request
    1. Services
    2. Drake Online & Continuing Education
    Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
    Panopto Video Copy
    1. Services
    2. Information Technology Services (ITS)
    3. Teaching & Learning
    Copy Panopto videos from another professor's course. (Faculty/Staff only)
    Phone Service Request
    1. Services
    2. Information Technology Services (ITS)
    3. Calling & Voicemail
    Request phone services for employees. (Faculty/Staff only)
    Raiser's Edge Request
    1. Services
    2. Information Technology Services (ITS)
    3. Administrative Applications
    4. Raiser's Edge
    Submit a request for system access or alumni-related data. (Faculty/Staff only)
    Software Request
    1. Services
    2. Information Technology Services (ITS)
    3. Computers & Software
    Request a software download, installation, price quote, or purchase.
    Virtual Apps/Desktop Request
    1. Services
    2. Information Technology Services (ITS)
    3. Computers & Software
    Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.