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ITS Knowledge Base

Step by step instructions and guides on all things ITS.

Categories (7)

Administrative & Business

Information on how to use Banner/DUSIS, Drake's Enterprise Resource Planning (ERP) system and data authority.

Communication & Collaboration

Guides on email, blueView, digital signage, shared storage, and University websites.

Hardware, Software & Printing

Resources on using campus computer hardware, software, and printing.

Information Security

Resources on passwords, account management, and antivirus protection.

IT Infrastructure

How to use campus wireless networks and office telephones.

Professional Services

Resources on submitting technology ideas, IT contract review, contract assessment, and negotiation support. (Faculty/Staff only)

Teaching & Learning

Includes guides to help you use Blackboard, access online training and helpful faculty and adviser tools