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Services or Offerings?
Blackboard Learn Ultra Request
  1. Services
  2. Information Technology Services (ITS)
  3. Blackboard Learn
Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Computer/Peripheral Request
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Online Course Request
  1. Services
  2. Drake Online & Continuing Education
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Panopto Video Copy
  1. Services
  2. Information Technology Services (ITS)
  3. Teaching & Learning
Copy Panopto videos from another professor's course. (Faculty/Staff only)
Phone Request
  1. Services
  2. Information Technology Services (ITS)
  3. Calling & Voicemail
Request a telephone number or cell phone for an employee. (Faculty/Staff only)
Raiser's Edge Request
  1. Services
  2. Information Technology Services (ITS)
  3. Administrative Applications
  4. Raiser's Edge
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Software Request
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Request a software download, installation, price quote, or purchase.
Virtual Apps/Desktop Request
  1. Services
  2. Information Technology Services (ITS)
  3. Computers & Software
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.