Technology Training Resources for Students

There are a wide variety of free technology training resources available to Drake students. We've curated a list below to get you started with links to how-to guides within our IT service portal's knowledge base as well as external sources. 

Going to the Help menu in the upper right corner in the Adobe Creative Suite application you're using can help you locate the menu item you're searching for, or point you in the right direction to perform a task. If that's not enough, here are some additional resources:

• Creative Cloud tutorials from Adobe: https://helpx.adobe.com/creative-cloud/tutorials-explore.html
• Adobe Help Center: https://helpx.adobe.com/support.html#/top_products
• Adobe Creative Cloud YouTube channel: https://www.youtube.com/user/AdobeCreativeCloud/featured
• Envato Tuts+ Adobe tutorials: https://tutsplus.com/tutorials

Blackboard Learn Ultra is the academic and community-based learning management system (LMS) used by Drake. A good place to start is Blackboard Learn for Students (FAQ).

• Blackboard Learn Ultra for Students knowledge base articles category
• Blackboard Learn Ultra support: https://help.blackboard.com/Filter/Student/College_or_University

Learn more about how to protect your personal information in an ever changing and expanding digital world:

• Internet and device safety information: https://www.cyberdegrees.org/resources/internet-safety-for-college-students/
• Contact ITS about an information security topic or issue

Drake uses Microsoft Outlook for email and calendars. Going to the Help menu within Outlook is a good place to start. If you begin typing a word, you'll get an arrow pointing to the menu item or a link to a tutorial on how to perform the task. Additional resources are available at:

• Email & Calendars knowledge base articles category
• Microsoft Outlook Help & Training: https://support.office.com/en-us/outlook

Going to the Help menu within the Microsoft Office application you're using is a good place to start. If you begin typing a word, you'll get an arrow pointing to the menu item or a link to a tutorial on how to perform the task. Additional resources are available at:

• Downloading free Microsoft Office software: Available Software Downloads (FAQ)
• Microsoft Office Help & Training: https://support.office.com/
• Excel, Word, and PowerPoint video tutorials from Howtech: https://www.youtube.com/channel/UCosCQfg4jY2n10gzS9m8cWw (or search YouTube for a specific program or task)
• Microsoft 365 Applications and Tools: https://drake.teamdynamix.com/TDClient/2025/Portal/KB/ArticleDet?ID=131786

Qualtrics is a web-based survey software tool available free for use by all Drake University faculty, staff, and students.

• Getting Started with Qualtrics (How-to)
• Qualtrics support: https://www.qualtrics.com/support/