Administrative Applications

Request assistance with Banner, Workday, TouchNet, SSO, Slate, Raiser's Edge, Starfish, ProcessMaker, and other campus applications.

Categories (7)

Banner

Services related to Banner, Drake's Enterprise Resource Planning (ERP) system or Banner WebXtender. (Faculty/Staff only)
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Institutional Research Reporting

Drake BI, the university business intelligence portal. (Faculty/Staff only)
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ProcessMaker

Issues, services, and requests relating to ProcessMaker, the University’s Business Process Automation suite. (Faculty/Staff only)
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Raiser's Edge

Drake's donor-management and alumni constituent relationship management (CRM) systems. (Faculty/Staff only)
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Self Service

Issues with Self Service functions including registration and timesheets.
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TeamDynamix

Requests related to the TeamDynamix ticketing system.
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Workday

Services related to Workday, Drake's Enterprise Resource Planning (ERP) system.

Important: This category is intended for ITS-supported Workday issues. If your request relates to HR, Payroll, Finance, Accounting & Accounts Payable, Grants, Endowments, or Student Employment, please use the corresponding category for faster assistance.
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