Popular Services
Notify ITS of international travel or make other account- or security-related requests.
Campus key request for any Drake student, faculty or staff member
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Hot or cold concerns, thermostats, leaks. Refrigeration and kitchen equipment.
Ceiling tiles, window blinds, handrails, bathroom partitions, smoke detectors, fire extinguishers
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report an issue with Drake-supported devices or software, including virus mitigation.
Repair locks, cores, panic exit device, ADA equipment, thresholds, latches, and closers
Change codes
Request a software download, installation, price quote, or purchase.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Restroom fixtures, showers, drinking fountains, water temperatures, drains, leaks or clogs
Report an issue you're experiencing with myDrake or Self Service.
Report issues or request updates for the Drake.edu website
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Use this service to request wired, wireless, or remote access to the campus network.
Hanging pictures, bulletin boards, white boards, clocks, brackets, shelving, etc.
Request phone services for employees. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Request the course layout from a learning design specialist.