Popular Services

Campus key request for any Drake student, faculty or staff member

Fix errors or difficulties with printing from your computer.

Report any issues with Teams calling or office or common area telephones. (Faculty/Staff only)

Report any errors or issues encountered while using Blackboard Learn Ultra.

Request a software download, installation, price quote, or purchase.

Use this service to report any problems with wired, wireless, or remote access to the campus network.

Report an issue with campus-supported software.

Use this service to request wired, wireless, or remote access to the campus network.

Request a telephone number for a new or current employee. (Faculty/Staff only)

Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.

Request the purchase of a Drake-owned computer. (Faculty/Staff only)

Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)

Request for a Drake-owned computer to be installed, moved from one location to another, or transferred to another user. (Faculty/Staff only)

Report any issues with technology in classrooms or meeting spaces.

Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.

Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)

This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)

Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)

Report any issue(s) you may be having with Banner/DUSIS. (Faculty/Staff only)

Engage a campus technician for assistance in selecting and obtaining a quote for non-standard computers, peripherals, or other information technology equipment. (Faculty/Staff only)

Report any access issues with virtual apps or desktops including Citrix Workspace.

Submit a request to start the process of evaluating a potential technology project or enhancement. (Faculty/staff only)

Submit an alumni-related data request. (Faculty/Staff only)

Request removal of Drake-owned computer equipment that is no longer in use. (Faculty/Staff only)

Request a permanent merge of two Banner/DUSIS ID numbers and all data associated with them. (Faculty/Staff only)