Popular Services
Hot or cold concerns, thermostats, leaks. Refrigeration and kitchen equipment.
Notify ITS of international travel or make other account- or security-related requests.
Campus key request for any Drake student, faculty or staff member
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Ceiling tiles, window blinds, handrails, bathroom partitions, smoke detectors, fire extinguishers
Restroom fixtures, showers, drinking fountains, water temperatures, drains, leaks or clogs
Repair locks, cores, panic exit device, ADA equipment, thresholds, latches, and closers
Change codes
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Report an issue with Drake-supported devices or software, including virus mitigation.
Report an issue you're experiencing with myDrake or Self Service.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Request a software download, installation, price quote, or purchase.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Removal of unwanted furniture in good repair to warehouse or damaged furniture to dumpster
Transport boxes and office furniture, file cabinets, bookcases or shelving (desks must be empty)
Will not move electronics, computers or personal items
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Hanging pictures, bulletin boards, white boards, clocks, brackets, shelving, etc.