Popular Services

Ask any general employment or Workday HR questions that don't fit other categories.


Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice, or help with Workday punchout vendors.


Report Workday errors, access issues, or unexpected system behavior.


Ceiling tiles, window blinds, handrails, bathroom partitions, smoke detectors, fire extinguishers


Ask any general Payroll questions here such as pay periods and pay dates or making changes in Workday.


Restroom fixtures, showers, drinking fountains, water temperatures, drains, leaks or clogs


Lights, repairs, loss of power issues


Conveniently print your documents at a print shop on Drake's campus.


Use this service to request Workday security changes, business process notification changes, or task reassignments.


Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)


Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)


Ask questions about Workday time tracking and accessing payroll information.


Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.


Request a new customer in Workday before issuing an invoice.


Campus key request for any Drake student, faculty or staff member


Hot or cold concerns, thermostats, leaks. Refrigeration and kitchen equipment.


Ask questions here about purchasing, including topics like creating a requisition or supplier invoice request, viewing your purchase order balance, or creating a return.


Notify ITS of international travel or make other account- or security-related requests.


Report an issue with Drake-supported devices or software, including virus mitigation.


Ask questions here about using your procurement card, including topics like dealing with your expense report or spend authorization.


Repair locks, cores, panic exit device, ADA equipment, thresholds, latches, and closers

Change codes


Ask general Workday Finance questions not specific to budgets, cost centers, journal entries, endowments, payroll, HR, purchasing, P-Cards, or supplier invoices. Non-student Accounts Receivable questions.


Spills, leaks, bodily fluids


Ask questions about benefit plans including topics like coverage or how to make changes in Workday.


Use this service to report any problems with wired, wireless, or remote access to the campus network.