Popular Services
Conveniently print your documents at a print shop on Drake's campus.
Campus key request for any Drake student, faculty or staff member
Notify ITS of international travel or make other account- or security-related requests.
Report an issue with Drake-supported devices or software, including virus mitigation.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Request a software download, installation, price quote, or purchase.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Report any access issues with virtual apps or desktops.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Meet with an instructional technologist for assistance with a technical issue.
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)