Popular Services
Notify ITS of international travel or make other account- or security-related requests.
Campus key request for any Drake student, faculty or staff member
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Conveniently print your documents at a print shop on Drake's campus.
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report an issue with Drake-supported devices or software, including virus mitigation.
Report any access issues with virtual apps or desktops.
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Request phone services for employees. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Report any email you receive that you think might be a phishing attempt.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Meet with an instructional technologist for assistance with a technical issue.