Popular Services
Request a software download, installation, price quote, or purchase.
Campus key request for any Drake student, faculty or staff member
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Conveniently print your documents at a print shop on Drake's campus.
Report an issue with Drake-supported devices or software, including virus mitigation.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Report any email you receive that you think might be a phishing attempt.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Request phone services for employees. (Faculty/Staff only)
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any access issues with virtual apps or desktops.
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)