Popular Services
Campus key request for any Drake student, faculty or staff member
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Notify ITS of international travel or make other account- or security-related requests.
Report an issue with Drake-supported devices or software, including virus mitigation.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Request a software download, installation, price quote, or purchase.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Submit a request for system access or alumni-related data. (Faculty/Staff only)
This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Use this service to request wired, wireless, or remote access to the campus network.
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)