Popular Services
Notify ITS of international travel or make other account- or security-related requests.
Campus key request for any Drake student, faculty or staff member
Report an issue with Drake-supported devices or software, including virus mitigation.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Request a software download, installation, price quote, or purchase.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Request phone services for employees. (Faculty/Staff only)
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Report any access issues with virtual apps or desktops.
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Use this service to request wired, wireless, or remote access to the campus network.