Popular Services
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Campus key request for any Drake student, faculty or staff member
Notify ITS of international travel or make other account- or security-related requests.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Request a software download, installation, price quote, or purchase.
Report an issue with Drake-supported devices or software, including virus mitigation.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Use this service to request any needed changes in Banner, Workflow, or ePrint including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Conveniently print your documents at a print shop on Drake's campus.
Submit a request to start the process of evaluating a potential technology project or enhancement. (Faculty/staff only)
Report any errors or issues encountered while using Blackboard Learn Ultra and its associated systems.
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Request phone services for employees. (Faculty/Staff only)