Popular Services
Campus key request for any Drake student, faculty or staff member
Report an issue with Drake-supported devices or software, including virus mitigation.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Request a software download, installation, price quote, or purchase.
Use this service to request any needed changes in Banner, Workflow, or ePrint including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Report any errors or issues encountered while using Blackboard Learn Ultra and its associated systems.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Report any access issues with virtual apps or desktops.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)
Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Request phone services for employees. (Faculty/Staff only)
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Report any email you receive that you think might be a phishing attempt.