Popular Services
Campus key request for any Drake student, faculty or staff member
Notify ITS of international travel or make other account- or security-related requests.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Hot or cold concerns, thermostats, leaks. Refrigeration and kitchen equipment.
Restroom fixtures, showers, drinking fountains, water temperatures, drains, leaks or clogs
Ceiling tiles, window blinds, handrails, bathroom partitions, smoke detectors, fire extinguishers
Report an issue you're experiencing with myDrake or Self Service.
Request a software download, installation, price quote, or purchase.
Hanging pictures, bulletin boards, white boards, clocks, brackets, shelving, etc.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Repair locks, cores, panic exit device, ADA equipment, thresholds, latches, and closers
Change codes
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Use this service to request wired, wireless, or remote access to the campus network.
Conveniently print your documents at a print shop on Drake's campus.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Repair cabinets, shelving, desks, replace wheels on office chairs, assemble and repair furniture
Report an issue with Drake-supported devices or software, including virus mitigation.
Request the course layout from a learning design specialist.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Removal of unwanted furniture in good repair to warehouse or damaged furniture to dumpster
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)