Popular Services

Ask any general employment or Workday HR questions that don't fit other categories.


Ceiling tiles, window blinds, handrails, bathroom partitions, smoke detectors, fire extinguishers


Hot or cold concerns, thermostats, leaks. Refrigeration and kitchen equipment.


Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice, or help with Workday punchout vendors.


Lights, repairs, loss of power issues


Restroom fixtures, showers, drinking fountains, water temperatures, drains, leaks or clogs


Report Workday errors, access issues, or unexpected system behavior.


Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.


Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)


Use this service to report any problems with wired, wireless, or remote access to the campus network.


Report an issue with Drake-supported devices or software, including virus mitigation.


Campus key request for any Drake student, faculty or staff member


Spills, leaks, bodily fluids


Notify ITS of international travel or make other account- or security-related requests.


Repair locks, cores, panic exit device, ADA equipment, thresholds, latches, and closers

Change codes


Conveniently print your documents at a print shop on Drake's campus.


Ask any general Payroll questions here such as pay periods and pay dates or making changes in Workday.


Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)


Ask questions about benefit plans including topics like coverage or how to make changes in Workday.


Ask general Workday Finance questions not specific to budgets, cost centers, journal entries, endowments, payroll, HR, purchasing, P-Cards, or supplier invoices. Non-student Accounts Receivable questions.


Use this service to request Workday security changes, business process notification changes, or task reassignments.


Ask questions about Workday time tracking and accessing payroll information.


Ask questions here about leave relating to FMLA & Sabbaticals.


Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.


Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)