Popular Services
Ceiling tiles, window blinds, handrails, bathroom partitions, smoke detectors, fire extinguishers
Hot or cold concerns, thermostats, leaks. Refrigeration and kitchen equipment.
Ask any general employment or Workday HR questions that don't fit other categories.
Campus key request for any Drake student, faculty or staff member
Restroom fixtures, showers, drinking fountains, water temperatures, drains, leaks or clogs
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Repair locks, cores, panic exit device, ADA equipment, thresholds, latches, and closers
Change codes
Notify ITS of international travel or make other account- or security-related requests.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Report an issue with Drake-supported devices or software, including virus mitigation.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Conveniently print your documents at a print shop on Drake's campus.
Request a software download, installation, price quote, or purchase.
Report an issue you're experiencing with myDrake or Self Service.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Request phone services for employees. (Faculty/Staff only)
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Hanging pictures, bulletin boards, white boards, clocks, brackets, shelving, etc.