Popular Services
Ask any general employment or Workday HR questions that don't fit other categories.
Ceiling tiles, window blinds, handrails, bathroom partitions, smoke detectors, fire extinguishers
Ask questions here about accounts payable including topics like reimbursements, cash advances, paying an invoice, or help with Workday punchout vendors.
Hot or cold concerns, thermostats, leaks. Refrigeration and kitchen equipment.
Restroom fixtures, showers, drinking fountains, water temperatures, drains, leaks or clogs
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Campus key request for any Drake student, faculty or staff member
Notify ITS of international travel or make other account- or security-related requests.
Report an issue with Drake-supported devices or software, including virus mitigation.
Repair locks, cores, panic exit device, ADA equipment, thresholds, latches, and closers
Change codes
Ask any general Payroll questions here such as pay periods and pay dates or making changes in Workday.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Ask questions about Workday time tracking and accessing payroll information.
Ask questions about benefit plans including topics like coverage or how to make changes in Workday.
Use this service to request Workday security changes, business process notification changes, or task reassignments.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Ask general Workday Finance questions not specific to budgets, cost centers, journal entries, endowments, payroll, HR, purchasing, P-Cards, or supplier invoices. Non-student Accounts Receivable questions.
Report an issue you're experiencing with myDrake or Self Service.
Ask questions here about leave relating to FMLA & Sabbaticals.