Popular Services
Notify ITS of international travel or make other account- or security-related requests.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Request a software download, installation, price quote, or purchase.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report an issue with Drake-supported devices or software, including virus mitigation.
Conveniently print your documents at a print shop on Drake's campus.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Campus key request for any Drake student, faculty or staff member
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Report any email you receive that you think might be a phishing attempt.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Request phone services for employees. (Faculty/Staff only)