My Recently Visited Services
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Report an issue with Drake-supported devices or software, including virus mitigation.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Request a software download, installation, price quote, or purchase.
Meet with an instructional technologist for assistance with a technical issue.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Notify ITS of international travel or make other account- or security-related requests.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Report an issue with the campus digital signage system. (Faculty/Staff only)
Campus key request for any Drake student, faculty or staff member
Use this service to request any needed changes in Banner, Workflow, or ePrint including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any access issues with virtual apps or desktops.
Request conversion of a Word-formatted assessment into a Blackboard test. (Faculty/Staff only)