My Recently Visited Services
Report any issues accessing or using video conferencing.
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Request conversion of a Word-formatted assessment into a Blackboard test. (Faculty/Staff only)
Report any email you receive that you think might be a phishing attempt.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Report an issue with Drake-supported devices or software, including virus mitigation.
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Request a software download, installation, price quote, or purchase.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Use this service to request wired, wireless, or remote access to the campus network.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Campus key request for any Drake student, faculty or staff member
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any issues with institutional research reports or Drake Business Intelligence (Drake BI). (Faculty/Staff only)
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Request access or report changes related to institutional research or the Business Intelligence (Drake BI) portal. (Faculty/Staff only)
Request adjustments to card access lists (Designated list approvers only)