My Recently Visited Services
Request phone services for employees. (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Request conversion of a Word-formatted assessment into a Blackboard test. (Faculty/Staff only)
Copy Panopto videos from another professor's course. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Request a software download, installation, price quote, or purchase.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Use this service to request wired, wireless, or remote access to the campus network.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report an issue with Drake-supported devices or software, including virus mitigation.
Notify ITS of international travel or make other account- or security-related requests.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Report an issue with a faculty WordPress website. (Faculty/Staff only)
Troubleshoot issues with payments made through TouchNet, Drake's online payment system.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)