My Recently Visited Services
Report issues you're experiencing with Raiser's Edge. (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Use this service to request wired, wireless, or remote access to the campus network.
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report any access issues with virtual apps or desktops.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Request access for the various reports within Touchnet. (Faculty/Staff only)
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Troubleshoot issues with payments made through Touchnet, Drake's online payment system.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Request phone services for employees. (Faculty/Staff only)
Request conversion of a Word-formatted assessment into a Blackboard test. (Faculty/Staff only)
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report an issue with the campus digital signage system. (Faculty/Staff only)
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Request the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)