My Recently Visited Services
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Notify ITS of international travel or make other account- or security-related requests.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Report an issue with a faculty WordPress website. (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report any issues accessing or using video conferencing.
Request a software download, installation, price quote, or purchase.
Report an issue with Drake-supported devices or software, including virus mitigation.
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Report any issues with institutional research reports or Drake Business Intelligence (Drake BI). (Faculty/Staff only)
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Use this service to request changes to an existing task or process using ProcessMaker. (Faculty/Staff only)
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Campus key request for any Drake student, faculty or staff member