My Recently Visited Services
Report any issues with the Drake Business Intelligence portal (Drake BI) including Drake BI reporting. (Faculty/Staff only)
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Request phone services for employees. (Faculty/Staff only)
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Conveniently print your documents at a print shop on Drake's campus.
Report issues you're experiencing with Raiser's Edge. (Faculty/Staff only)
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)
Meet with an instructional technologist for assistance with a technical issue.
Notify ITS of international travel or make other account- or security-related requests.
Report any access issues with virtual apps or desktops.
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Request access for the various reports within Touchnet. (Faculty/Staff only)
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Request access or report changes for the Business Intelligence (Drake BI) portal. (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.