My Recently Visited Services

Report any email you receive that you think might be a phishing attempt.


Copy Panopto videos from another professor's course. (Faculty/Staff only)


Use this service to request wired, wireless, or remote access to the campus network.


Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)


Report any errors or issues encountered while using Blackboard Learn Ultra and its associated systems.


Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)


Use this service to request any needed changes in Banner, Workflow, or ePrint including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)


Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.


Report an issue with Single Sign-On (SSO).


Notify ITS of international travel or make other account-/security-related requests.


Report any issues accessing or using video conferencing.


Schedule a consultation to discuss Qualtrics use.


Request a telephone number or cell phone for an employee. (Faculty/Staff only)


Request setup of an SSO Integration.


Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)


Campus key request for any Drake student, faculty or staff member


Report an issue with a faculty WordPress website. (Faculty/Staff only)


Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)


Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)


Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)


Request a software download, installation, price quote, or purchase.


Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.


Meet with an instructional technologist for assistance with a technical issue.


Report any errors or issues encountered while using Panopto.


Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.