My Recently Visited Services
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Use this service to request wired, wireless, or remote access to the campus network.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Request the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Report an issue with Drake-supported devices or software, including virus mitigation.
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Allow a user who needs to print on behalf of others to charge their printing to the appropriate FOAPAL. (Faculty/Staff only)
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Campus key request for any Drake student, faculty or staff member
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report any email you receive that you think might be a phishing attempt.
Conveniently print your documents at a print shop on Drake's campus.
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Request a software download, installation, price quote, or purchase.
Request phone services for employees. (Faculty/Staff only)
Request access or report changes related to institutional research or the Business Intelligence (Drake BI) portal. (Faculty/Staff only)
Report any issues accessing or using video conferencing.