My Recently Visited Services
This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Report an issue with Drake-supported devices or software, including virus mitigation.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Meet with an instructional technologist for assistance with a technical issue.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Report any access issues with virtual apps or desktops.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Copy Panopto videos from another professor's course. (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Request a software download, installation, price quote, or purchase.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Request adjustments to card access lists (Designated list approvers only)
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.