My Recently Visited Services
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Conveniently print your documents at a print shop on Drake's campus.
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Notify ITS of international travel or make other account- or security-related requests.
Report any access issues with virtual apps or desktops.
Request the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Report an issue with the campus digital signage system. (Faculty/Staff only)
Report an issue with Drake-supported devices or software, including virus mitigation.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Request a software download, installation, price quote, or purchase.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Request access for the various reports within Touchnet. (Faculty/Staff only)
Request access or report changes related to institutional research or the Business Intelligence (Drake BI) portal. (Faculty/Staff only)
Allow a user who needs to print on behalf of others to charge their printing to the appropriate FOAPAL. (Faculty/Staff only)
This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)
Report any issues accessing or using video conferencing.
Report any email you receive that you think might be a phishing attempt.
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.