My Recently Visited Services
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Request a software download, installation, price quote, or purchase.
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Campus key request for any Drake student, faculty or staff member
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Copy Panopto videos from another professor's course. (Faculty/Staff only)
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Use this service to request wired, wireless, or remote access to the campus network.
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Request the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)
Troubleshoot issues with payments made through Touchnet, Drake's online payment system.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)