My Recently Visited Services
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Request access for the various reports within Touchnet. (Faculty/Staff only)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Troubleshoot issues with payments made through Touchnet, Drake's online payment system.
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Campus key request for any Drake student, faculty or staff member
Report an issue with Drake-supported devices or software, including virus mitigation.
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Notify ITS of international travel or make other account- or security-related requests.
Request phone services for employees. (Faculty/Staff only)
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Request a software download, installation, price quote, or purchase.