My Recently Visited Services
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Report any issues accessing or using video conferencing.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Use this service to request wired, wireless, or remote access to the campus network.
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Request phone services for employees. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Request access or report changes related to institutional research or the Business Intelligence (Drake BI) portal. (Faculty/Staff only)
Report an issue with Drake-supported devices or software, including virus mitigation.
Notify ITS of international travel or make other account- or security-related requests.
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Allow a user who needs to print on behalf of others to charge their printing to the appropriate FOAPAL. (Faculty/Staff only)
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Report any email you receive that you think might be a phishing attempt.