My Recently Visited Services

Report any access issues with Slate. (Faculty/Staff only)


Report an issue with the campus digital signage system. (Faculty/Staff only)


Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)


Ceiling tiles, window blinds, handrails, bathroom partitions, smoke detectors, fire extinguishers


Campus key request for any Drake student, faculty or staff member


Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.


Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)


Meet with an instructional technologist for assistance with a technical issue.


Lights, repairs, loss of power issues


Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)


Hot or cold concerns, thermostats, leaks. Refrigeration and kitchen equipment.


All windows on campus


Notify ITS of international travel or make other account- or security-related requests.


Report any access issues with virtual apps or desktops.


Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)


Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.


Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.


Request a software download, installation, price quote, or purchase.


Report any email you receive that you think might be a phishing attempt.


Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.


Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)