My Recently Visited Services
Report an issue with Drake-supported devices or software, including virus mitigation.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Campus key request for any Drake student, faculty or staff member
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Report any issues accessing or using video conferencing.
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Request the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Request phone services for employees. (Faculty/Staff only)
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Report any email you receive that you think might be a phishing attempt.
Report any access issues with virtual apps or desktops.
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Request a software download, installation, price quote, or purchase.
Notify ITS of international travel or make other account- or security-related requests.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.