My Recently Visited Services

Campus key request for any Drake student, faculty or staff member

Meet with an instructional technologist to discuss an upcoming course or apply a course layout.

Conveniently print your documents at a print shop on Drake's campus.

This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)

Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.

Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)

Use this service to request changes to an existing task or process using ProcessMaker. (Faculty/Staff only)

Report any access issues with virtual apps or desktops.

Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)

Notify ITS of international travel or make other account- or security-related requests.

Use this service to report any problems with wired, wireless, or remote access to the campus network.

Report difficulties with printing from your computer.

Schedule a consultation to discuss Qualtrics use.

Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)

Request a software download, installation, price quote, or purchase.

Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)

Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)

Report any errors or issues encountered while using Blackboard Ultra and its associated systems.

Report any access issues with Slate. (Faculty/Staff only)

Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)

The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.

Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.

Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.

Report any issues accessing or using video conferencing.

Request conversion of a Word-formatted assessment into a Blackboard test. (Faculty/Staff only)