My Recently Visited Services

Submit a request for system access or alumni-related data. (Faculty/Staff only)

Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)

Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.

Notify ITS of international travel or make other account-/security-related requests.

Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.

Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.

Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)

Use this service to report any problems with wired, wireless, or remote access to the campus network.

Report an issue you are experiencing with myDrake or Self Service.

Report any access issues with virtual apps or desktops including Citrix Workspace.

Report any issues with the Drake Business Intelligence portal (Drake BI) including Drake BI reporting. (Faculty/Staff only)

Report an issue with a faculty WordPress website. (Faculty/Staff only)

Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)

Campus key request for any Drake student, faculty or staff member

This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)

Request a software download, installation, price quote, or purchase.

Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.

Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)

Report an issue with Drake-supported devices or software, including virus mitigation.

Request a consultation regarding a new campus digital sign. (Faculty/Staff only)

Report any email you receive that you think might be a phishing attempt.

Conveniently print your documents at a print shop on Drake's campus.

Meet with an instructional technologist for assistance with a technical issue.

The Drake Card system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.

Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)