My Recently Visited Services
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Request the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Request a software download, installation, price quote, or purchase.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Meet with an instructional technologist for assistance with a technical issue.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Report any issues accessing or using video conferencing.
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Report any issues with institutional research reports or Drake Business Intelligence (Drake BI). (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Request access for the various reports within Touchnet. (Faculty/Staff only)
Report an issue with the campus digital signage system. (Faculty/Staff only)
Report any access issues with virtual apps or desktops.
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Submit a request for system access or alumni-related data. (Faculty/Staff only)
Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Use this service to request wired, wireless, or remote access to the campus network.