My Recently Visited Services
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Request phone services for employees. (Faculty/Staff only)
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Troubleshoot issues with payments made through Touchnet, Drake's online payment system.
Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Report any email you receive that you think might be a phishing attempt.
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Report an issue with Drake-supported devices or software, including virus mitigation.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Report an issue with the campus digital signage system. (Faculty/Staff only)
Request a software download, installation, price quote, or purchase.
Request a consultation regarding a new campus digital sign. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Request access for the various reports within Touchnet. (Faculty/Staff only)
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Request the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)