My Recently Visited Services

Report issues you're experiencing with Raiser's Edge. (Faculty/Staff only)


Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)


Notify ITS of international travel or make other account-/security-related requests.


Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)


Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)


Submit a request for system access or alumni-related data. (Faculty/Staff only)


Request a telephone number or cell phone for an employee. (Faculty/Staff only)


Request a software download, installation, price quote, or purchase.


Report any errors or issues encountered while using Blackboard Learn Ultra and its associated systems.


Report any email you receive that you think might be a phishing attempt.


Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.


Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)


Report an issue with a faculty WordPress website. (Faculty/Staff only)


Report any errors or issues encountered while using Panopto.


Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.


Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)


Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)


Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)


Conveniently print your documents at a print shop on Drake's campus.


Submit a request to start the process of evaluating a potential technology project or enhancement. (Faculty/staff only)


Report an issue with Drake-supported devices or software, including virus mitigation.


Copy Panopto videos from another professor's course. (Faculty/Staff only)


Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.


Use this service to request changes to an existing task or process using ProcessMaker. (Faculty/Staff only)


Campus key request for any Drake student, faculty or staff member