My Recently Visited Services

Request a consultation to discuss the creation of a new faculty WordPress website or the addition of new themes or plugins for an existing website. (Faculty/Staff only)

Request removal of Drake-owned computer equipment that is no longer in use. (Faculty/Staff only)

Request a telephone number for a new or current employee. (Faculty/Staff only)

Report any issues with technology in classrooms or meeting spaces.

Report any issues you may be having with MyDUSIS/Self Service.

Report any email you receive that you think might be a phishing attempt.

Have your computer checked out and cleared of viruses or malware infections.

Report an issue with campus-supported software.

Request a permanent merge of two Banner/DUSIS ID numbers and all data associated with them. (Faculty/Staff only)

Request that a hardware component of a Drake-owned computer be repaired or replaced. (Faculty/Staff only)

This service is used to order data extracts from the Banner/DUSIS database. (Faculty/Staff only)

Fix errors or difficulties with printing from your computer.

Report an issue with a faculty WordPress website. (Faculty/Staff only)

Submit an inquiry to the ITS Information Security team.

Report an issue with the campus digital signage system. (Faculty/Staff only)

Report any access issues with virtual apps or desktops including Citrix Workspace.

Request for a Drake-owned computer to be installed, moved from one location to another, or transferred to another user. (Faculty/Staff only)

Request assistance with the installation of a computer accessory or peripheral, such as a computer monitor, scanning device, or external hard drive on a Drake-owned computer. (Faculty/Staff only)

Get assistance with using the Duo multi-factor authentication system

Report any issue(s) you may be having with Banner/DUSIS. (Faculty/Staff only)

Report an issue with the laptop kiosk or checkout computers.

Request assistance with accessing MyDUSIS/Self Service tools. (Faculty/Staff only)

Engage a campus technician for assistance in selecting and obtaining a quote for non-standard computers, peripherals, or other information technology equipment. (Faculty/Staff only)

Allow a user who needs to print on behalf of others to charge their printing to the appropriate FOAPAL. (Faculty/Staff only)

This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)