My Recently Visited Services
Request a software download, installation, price quote, or purchase.
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Report any issues accessing or using video conferencing.
Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)
Use this service to request wired, wireless, or remote access to the campus network.
Notify ITS of international travel or make other account- or security-related requests.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Use this service to request changes to an existing task or process using ProcessMaker. (Faculty/Staff only)
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Campus key request for any Drake student, faculty or staff member
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Report an issue with the campus digital signage system. (Faculty/Staff only)
This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)