My Recently Visited Services

Report an issue with Drake-supported devices or software, including virus mitigation.


Meet with an instructional technologist for assistance with a technical issue.


Meet with an instructional technologist to discuss an upcoming course or apply a course template.


Blackboard Learn Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)


Copy Panopto videos from another professor's course. (Faculty/Staff only)


Report any access issues with virtual apps or desktops including Citrix Workspace.


Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.


Schedule a consultation to discuss your media services needs. (Faculty/Staff only)


Use this service to request wired, wireless, or remote access to the campus network.


Use this service to request any needed changes in Banner, Workflow, or ePrint including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)


Submit a request for system access or alumni-related data. (Faculty/Staff only)


Request a software download, installation, price quote, or purchase.


Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)


Request a telephone number or cell phone for an employee. (Faculty/Staff only)


Report any errors or issues encountered while using Blackboard Learn Ultra.


Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)


Report any problems using Drake-supported storage systems (Microsoft Teams, OneDrive, etc.)


This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)


Submit a request to start the process of evaluating a potential technology project or enhancement. (Faculty/staff only)


Campus key request for any Drake student, faculty or staff member


Report an issue you are experiencing with myDrake or Self Service.


Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)


Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.


Report difficulties with printing from your computer.


Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)