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Request pricing and/or purchase Adobe software licenses. (Faculty/Staff only)

Request a new audio conferencing number or make changes to an existing number. (Faculty/Staff only)

Request an update to an ePrint distribution list. (Faculty/Staff only)

Request a change to user access for ePrint. (Faculty/Staff only)

Report an issue with uploading a report into ePrint. (Faculty/Staff only)

Report any issues with processing Banner electronic and paper transcripts. (Faculty/Staff only)

Request access or get technical assistance with Banner WebXtender. (Faculty/Staff only)

Report any issues with Banner Workflow. (Faculty/Staff only)

Request a permanent merge of two Banner/DUSIS ID numbers and all data associated with them. (Faculty/Staff only)

Request a file to be placed on or retrieved from the Banner system. (Faculty/Staff only)

Request set up or assistance with a scheduled Banner cron job. (Faculty/Staff only)

Request a Banner/DUSIS patch or upgrade needed prior to the next scheduled upgrade window. (Faculty/Staff only)

Request changes to Banner/Drake University Student Information System (DUSIS) forms access. (Faculty/Staff only)

Blackboard consultations or training requests are available to individual faculty, adjunct instructors, groups of faculty, and staff seeking to learn about the tools for development offered within Blackboard. (Faculty/Staff only)

Blackboard course merge requests are used to combine all student and instructor enrollments from two or more courses into a “parent” course to avoid having to replicate and update the same content across multiple courses offered in the same semester. (Faculty/Staff only)