Teaching & Learning

Help with Blackboard Learn, Zoom, Qualtrics, Panopto, and non-emergency classroom issues and guidance on the best tech tools to use.

Categories (1)

Blackboard Learn

Services related to Blackboard Learn, Drake's Learning Management System, including training, and course and user assistance.
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Services (10)

Academic Space Consultation

Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)

Academic Space Issue

Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.

Custom Technology Consultation/Training

Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)

Online Course Issue

Meet with an instructional technologist for assistance with a technical issue.

Online Course Request

Meet with an instructional technologist to discuss an upcoming course or apply a course layout.

Panopto Issue

Report any errors or issues encountered while using Panopto.

Panopto Video Copy

Copy Panopto videos from another professor's course. (Faculty/Staff only)

Qualtrics Consultation

Schedule a consultation to discuss Qualtrics use.

Video Conferencing Consultation

Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)

Video Conferencing Issue

Report any issues accessing or using video conferencing.