Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Facilities Planning & Management
Information Technology Services
Student Services Center
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
Information Technology Services (ITS)
Teaching & Learning
Teaching & Learning
Help with Blackboard Learn, Zoom, Qualtrics, Panopto, and non-emergency classroom issues and guidance on the best tech tools to use.
Categories (1)
Blackboard Learn
Services related to Blackboard Learn, Drake's Learning Management System, including training, and course and user assistance.
Expand
Services (10)
Academic Space Consultation
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Academic Space Issue
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Custom Technology Consultation/Training
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Online Course Issue
Meet with an instructional technologist for assistance with a technical issue.
Online Course Request
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Panopto Issue
Report any errors or issues encountered while using Panopto.
Panopto Video Copy
Copy Panopto videos from another professor's course. (Faculty/Staff only)
Qualtrics Consultation
Schedule a consultation to discuss Qualtrics use.
Video Conferencing Consultation
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Video Conferencing Issue
Report any issues accessing or using video conferencing.
Popular Services
Computer/Peripheral/Software Issue
Key Request
Computer/Peripheral Request
Software Request
Drake Card Access or Schedule Change
My Recently Visited Services
Drake ID Issue
Faculty WordPress Website Request
Phishing Attempt Reporting
Digital Signage Consultation
Microsoft Teams/File Storage Issue
Popular Tags
issue
(18)
access
(11)
report
(11)
request
(8)
Banner
(6)
Blackboard
(6)
faculty
(6)
Microsoft
(6)
video
(6)
account
(5)